Gati-Kwe — non delivery & misbehaviour by gati delivery

Docket no :[protected]
Hi,
I sent my parcel from bengaluru to bhubaneswar on 3rd july.
The parcel assured delivery was 11th july.
Today is 6th august. The warehouse manager number i got from my pickup partner is [protected]. He is misbehaving & unwilling to give any information on the delivery. I have been trying to get it delivered from july. I feel it's a tremendous mistake opting for the service for urgent materials. It had my vehicle. Without any intimation the status changed to customer request for reschedule.