[Resolved]  Gati-Kwe — non delivery of item in time

I had a parcel shipped to me through gati, with a assured delivery date of 15 jan, but today is 17 jan and i havent recieved my parcel yet. I was using gati for my courier transfer for the first time and i will never use it ever again. I would also recomend all to never send their courier through gati, as they are also very unprofessional in their approach towards their customer promising everytime but never delivering. The most unprofessional courier service that i have experienced in last 10 years o[censored]sing all courier services.