[Resolved]  Gati-Kwe — non delivery of material

Address:

New Delhi, Delhi, 110043

Dear concern,

I have booked my material to kolkata on dated 03/04/2018 through gatikwe, najafgarh office. Docket no.[protected].
They had given 09/04/2018 as assured delivery date. But when my customer has not got it, i have checked the status of material on gatikwe website. They had written that undelivered as customer has asked for changing the delivery date. I immediately asked my customer about it but they said there is no conversation held between them and gatikwe.
I raised a complaint against it. Gatikwe had taken immediate action and assured me that they will deliver the material by evening.
On next day when i again checked the status of material on gatikwe website, i was shocked. They have written that the material was undelivered due to the deps damage.
What the hell is this!
Kindly look in this matter.