Gati-Kwe — Non delivery of product and fraudulent practice from gati courier

Address:	Bangalore, Karnataka, 560037
Website:	www.gati.com

I was supposed to receive the product that I ordered online, docket number[protected]. the seller shipped it through gati. Product was shipped on 3rd May, assured delievery date was 9th May. but since I didn't receive the product, I registered complaint 13803620 online. I was told that the delieveries are stuck from Bangalore K R Puram where the product was lying for two days and it will be delievered on 1-2 days, on 11th May they changed the status to out for delievery, I called up again and customer care told me I will get the product by evening, In evening they SHAMELESSLY changed status to 'Undelivered due to CUSTOMER REQUEST ANOTHER DATE OF DELIVERY.' This is complete fraud from Gati and I am ready to sue them if I dont get my product delievered or get it in damaged condition.