Gati-Kwe — Not delivered and being re-routed to wrong destination

The shipment was supposed to be delivered on 9th May to HSR Layout bangalore. several follow-ups with customer care was just a waste of time, they told they will connect back but never contacted. Today when I am checking the destination its showing it as Jigni. This needs to be rectified and someone should seriously look into it.

Customer complaint number : CS196119
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Gati-KWE customer support has been notified about the posted complaint.
Verified Support
May 16, 2022
Gati-KWE Customer Care's response
Your shipment has been delivered. Apologies for the inconvenience. We will try our best in future to make sure this type of inconvenience does not repeat.
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    Gati-KWE Phone
    +91 40 2784 4284 [Head Office]
    +91 71 2272 9928 [Customer Care]
    +91 40 7120 4284 [Head Office]
    Gati-KWE Address
    Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
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