[Resolved]  Gati-Kwe — order not delivered fake promises of delivery given everyday

I have contacted the support and they have been not helpful. False delivery promises given daily.

My order with the docket number[protected] is lying in the warehouse for more than a week.

Please look into this, i regret that the seller used your shipping company.

This is the worst customer support and the worst shipping experience i have ever had. I will not suggest gati even to my enemy.

The order was out for delivery on 1-june-2019 but it changed to undelivered as it said that the customer was unavailable when infact no one contacted me.since then i am only getting fake delivery promises DAILY and the customer care doesnt respond and puts you on hold and i loose my balance and the way they talk is too much. The lady i spoke to has the audaxity to tell me to use professional language when all i used was the term rubbish service. Each morning i am told my order will reach me by evening and when i call in evening the say tomorrow this is going on since a week with the product lying in the destination warehouse then.

I swear i will never use you guys, just release my order by today.

Regards,
Shagufta
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Jul 22, 2019
Complaint marked as Resolved 
Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Jun 17, 2019
Gati-KWE Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused.
This is to request you to kindly contact shipper as this shipment is re-booked to shipper.
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