[Resolved]  Gati-Kwe — Package lost. Lying and misleading

Address:	Ranchi, Jharkhand, 834002
Website:	www.gati.com

I had booked on 30th November. 3 Packages
On 6th november shipment says out for delivery. At the end of the day i am told 1 package is missing hence cannot be delivered. complaint number 15676812.No one responds to the complaint. They give me number of sukankya ([protected]) who never picks up call. on 7th Customer care tells me package has been found and is out for delivery and give me number of delivery person . [protected] (Ranjit Kumar). His phone is constantly switched off. I call customer care three times and evertime they say its out for delivery. On 8th I call customer care they say its out for delivery with ranjit kumar. I call ranjit kumar he says he is not going office for 2 days and givs me another number [protected]. This person says your package is not present in warehouse it has not been found.In the site the constantly update wrong information. I will file consumer court complaint for fraud, lying and misleading the customer.
DOCKET NUMBER :[protected]
COMPLAINT NUMBER: 15676812