[Resolved] Gati-Kwe — Paid extra for home delivery but delivery person not willing to deliver in my place only for one docket.
It's been 2 days my package has reached my nearest hub. Yesterday it was out for delivery but they didn't deliver. I called the concern person for my delivery but he told me that he will not allow a delivery only for a single docket in my place. Today is the 2nd day, I want my packages to be delivered as soon as possible. Please look into the matter. I paid extra for home delivery and now the delivery person is talking nonsense of not getting paid for the delivery by the company. My docket no.[protected]
Complaint marked as Resolved Oct 17, 2020
After a bit of waiting finally I have gotten my packages. Thank you to this portal and also gati customer support was also well behaved and helpful.
[Oct 14, 2020] Gati-KWE customer support has been notified about the posted complaint.
Verified SupportGati-KWE Customer Care's response Oct 15, 2020 Dear Customer,
As per our telephonic conversation we kindly request you to wait till your assured delivery date 20-OCT-2020. Please allow us some time as we are trying to arrange delivery on priority basis.
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