Gati-Kwe — parcel not delivered

The gati currier service is the poorest service of the lowest level. I have booked my parcels docket no[protected] by gati from belagavi to shillong on 29 jul 18and it was ensuring by the gati representative that your parcel will be dilivered within 10 days after the booking. Even on 25 aug it has not been dilivered at the destination then i lodged a complaint to the gati customer care executive (Complaint no 148581) no intiative has been taken to get the dilivery done