Gati-Kwe — Parcel undelivered but marked as delivered & Docket no. shown as invalid to customer executive

Amazon.in ships us the removal units from there warehouse through the courier companies like gati but these past few months all the removal units that are shipped through Gati is not delivered to us There status is shown us as delivered even though those units are not delivered to us. We have tried raising the same concern to Amazon seller support (still pending) & Gati customer care .But the Gati customer executive repeatedly says the docket no is invalid even though the Status is visible to us in there Track my Docket section of there website We tried to communicate the same issue multiple time over the mail the only reply we got is that the docket no is invalid even after attaching the screenshot of there website .we are facing this issue on many docket ids (Mentioned below)

Following are the Docket No-
1) As per the Docket No. i.e.,[protected] the goods are delivered to us at 9:28 PM but our business premises closes at 7:30 PM daily so how can the removal order be delivered to anyone.
2) As per the Docket No.[protected] parcel is delivered to us at 1:28 AM how this can be possible at the order is delivered at MIDNIGHT which is outside our normal business timing
3)As per the Docket No.[protected] the goods are delivered at 8:15 PM when in actual scenario no goods are received at our business premises.
Still today we have no clue where is our parcel & no one known when we will get our parcel.
4)As per the Docket No. i.e.,[protected] the goods are delivered to us at 9:28 PM but our business premises closes at 7:30 PM daily so how can the removal order be delivered to anyone.

It is already been a month we are trying to know where is our parcel? but still we have not received any single response from anyone. Now the things have gone far from our tolerance level. That is next level negligence and fraud. Already we have been waiting for weeks for this package, and above that they do not deliver, and mark it delivered which is literally a crime to be reported in police station.

We have attached Screenshot of docket status from gati website, Gati support mail response, & tracking status screenshot on amazon portal for further reference.