Gati-Kwe — Parcel which was picked up not delivered, today 12th day

Address:E6/A3, Tronica City, Loni, Ghaziabad 201102

I have a manufacturing unit in Trans Delhi Signature City, which falls in Loni, Ghaziabad. Had got raw material picked up through Gati KWE from Aligarh for door delivery to my unit. Today is the 12th day the material still undelivered, delivery agent is not responding to calls, customer care is saying that higher authorities will communicate with me. But it;s my work which is suffering. Material in quiet a lot qty against which finished goods have to be delivered and i can't process the pending orders.

The Gati staff needs to be dealt with the original primitive way, but it is against our ethics to do that.
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Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Apr 07, 2022
Gati-KWE Customer Care's response
We sincerely regret the inconvenience caused. Request you to kindly share your contact number for further co ordination.
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    Gati-KWE Phone
    +91 40 2784 4284 [Head Office]
    +91 71 2272 9928 [Customer Care]
    +91 40 7120 4284 [Head Office]
    Gati-KWE Address
    Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
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