Gati-Kwe — product is not delivered from 1 month

Address:

Hisar, Haryana, 125001

Hi.. I want to share my problem and harassment i faced with gati.com.. This courier service is worst one as no one is bothered to give attention to your problem. My product is with them from last one month and their delivery boy was such a worst person who doesn't know how to speak with a customer. I requested gati.com by calling on their customer care about my product. They told that i will get product soon. But when their delivery boy contacted me on 12 september, i missed his call for 5 minutes and when i called him back after 5 minutes, he replied rudely and said' i am not going to come back, call the customer care!! Itna time nahi hai mere pass'. After that i called gati to give my product to me and request it and they said that they will give my product on the same day only. But no reply!!! Again i called them up, and they said we apologise and we will raise your complaint!! ' oh god!! I just wanted my product which this worst service was holding but they were just talking about other things.. They didn't had basic customer etiquettes to schedule next delivery date for my product. They even did not have any control on their delivery boys. Their customer service is pathetic and they are just harassing me till date by not giving my product inspite of numerous calls made by me to them. And they every time committed me a call back from their senior representative which i never ever got it back and also they promised me to deliver my product which they did not yet. Its been more than a month that i am facing problems with such a horrible courier service in my life!! I am not getting what to do now!! Its 21st october now and still they r just saying that you will get your product today n bla bla but nothing is happening.. Be aware of this third class courier service..!!