[Resolved]  Gati-Kwe — Product reached destination but not getting delivered to my address

I have booked a gati service on[protected] and the package was bound from Pune to Hyderabad the package reached it's final destination to Hyderabad east when I called the customer care regarding the same they told me that unloading the package will take atleast 08 hours so I waited till Monday that is[protected] but I have not got any update when I tried to contact them they told me that issue is set to high priority but there is no update till now.kindly look into this issue.