Gati-Kwe — Product Undelivered

Pathetic customer service experience.
My package is stuck with gati Bangalore, which arrived from rajkot . It is expensive item . Status changed from out for delivery to Undelivered . Customer care also has no idea where the package is
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Gati-KWE customer support has been notified about the posted complaint.
Oct 30, 2020
Updated by mpmanj7
Docket number how should I share here...
Verified Support
Oct 31, 2020
Gati-KWE Customer Care's response
Dear Customer,

Please help us with your contact number or docket number for further process, or you can contact us on[protected] or mail us on [protected]@gatikwe.com for the same.
Nov 04, 2020
Updated by mpmanj7
Please see the docket number[protected]
Everytime from call center I get to hear the shipment will be delivered, please call me on +91 [protected]
Nov 04, 2020
Updated by mpmanj7
Please see the screenshot

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    Gati-KWE Phone
    +91 40 2784 4284 [Head Office]
    +91 71 2272 9928 [Customer Care]
    +91 40 7120 4284 [Head Office]
    Gati-KWE Address
    Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
    View all Gati-KWE contact information