[Resolved]  Gati-Kwe — return our material wide docket no.[protected]

Address:

380009

Date: 15/02/2018

Ref no: cel/cl/001/2018

To,
Gati ltd.
Ahmedabad.

Sub: holding our material

I have made so many phone calls to respective officers for returning back our material. As gati have charged the wrong amount and calculated wrong weight of the material. You have charged rs.7600 (Approx) to my customer for delivery of the material. Which is too high as the material value itself rs.20, 000.00

We have dispatch 350 kg (Including packaging weight) material through gati on to pay basis on 25/01/2018 to bangalore. But you have charged for the weight of 500kg to our customer. This is a big blunder and fraud in weight calculation and false charges. We request you to return our material at free of cost or deliver the material to our customer at free of cost as you have delayed the delivery schedule and also you ruined our relationship with our customer.

We will go to consumer court in within 24 hours to file a case against gati for holding our material for no such reasons and for ruining our relationship with our customer. You have this material since 3 (Three) weeks and not returning or delivering. Also, you are saying for demurrage charges against our customer for not accepting the material as its truly your people's fault.

Please note this is written notice and complaint against gati and copy of this letter issue to gati ltd, ahmedabad.

With warm regards,

Neerav pandya