Gati-Kwe — samsung 32" tv delivered with broken front panel lcd display.

akhi9457

from Milak, Uttar Pradesh

Address:

c-17 radio colony near nawab gate rampur u.p.-244901, Rampur, Uttar Pradesh

I have booked an item (Samsund lcd tv 32") on 26.06.2019 from basti (Bst) to rampur (Rmp). The item was delivered around 03.07.2019. But few days later after opening the packet i found that the front panel lcd screen was damaged from 3-4 places. Due to this problem i am unable to view any programs on my tv. Earlier i have also complained about the issue but no response was received from gati courier. My docket no was[protected]. Kindly resolve my issue as soon as possible.

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Gati-KWE customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2019

Gati-KWE Customer Care's response Dear Customer,

We would like to inform you that as per our system the shipment was delivered to you in intact condition, without any remark on proof of delivery while delivery at your end, we express our inability to proceed with this case.