[Resolved] Gati-Kwe — shipment got damaged in transit | |||||
I booked 1 window air conditioner through gati-kwe from mansa, punjab to hyderabad vide docket no.[protected]Given by company). When i received the shipment, front panel of air conditioner was completely damaged. While booking, the executive from company confirmed me that the damage during transit will be covered by the company. But now company is denying for any claim against the damage. Was this information helpful? | |||||
May 20, 2018 Complaint marked as Resolved Gati-KWE customer support has been notified about the posted complaint. Verified Support Apr 14, 2018 Gati-KWE Customer Care's response Dear Mr Mukesh, Regret the inconvenience caused. This is booked on Shipper Risk, in this case GATI KWE will be liable to issue observation note (OBN) . Please help us with the claim documents (Claim letter, Declaration, Docket Copy) for processing this case further. | |||||
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