[Resolved] Gati-Kwe — shipment held in delhi for past few days, assured delivery delay line passed

nitin236

from Rohtak, Haryana

Address:

Rohtak, Haryana, 124001

My docket no is[protected]. My shipment was pickup from najafgarh (Delhi on 8 aug). The shipment rached gati delhi stc on 10 aug and from the day till now shipment haven't moved from there. Assured delivery date of shipment is 11 aug. I am expecting shipment at my local hub today which is just 70km from delhi but again shipment was not moved inspite of chatting with customer care on saturday 11 aug. My complaint no filed with gati customer care on 11 aug is 33839028. Kindly help me to resolve my issue to deliver my shipment asap and safely and securely.

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Sep 30, 2018

Complaint marked as Resolved

Gati-KWE customer support has been notified about the posted complaint.

Aug 13, 2018

Updated by nitin236 Complaint wrongly marked as resolved . My issue has not been resolved till now

Verified Support

Aug 28, 2018

Gati-KWE Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This shipment has been delivered .Kindly treat this experience as an exception, we ensure you of best services in future.