Gati-Kwe — Shipment not delivered by Gati

Ripu1979

Website:

www.gati.com

I ordered 3 product through Banggood portal on 10th September 2019 (ref: order id[protected] and shipment docket number for all 3 products is[protected],[protected] &[protected] which is shipped by your company. But i received only one product (Docket No.[protected] out of three product which was ordered and delivery status of all 3 product changed to delivered in your company web portal. After that i contact with your customer care several times through phone and mail every time got reply that they are looking into matter. After several calls and mails your company didn’t delivered both parcel to me and not corrected the delivery status from delivered to Lost in Gati web portal.

Tarun Kumar
[protected]

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Gati-KWE customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2021

Gati-KWE Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is to kindly inform you that we have received and forwarded your details to the respective team for further process. We request you to kindly allow us some time.