Gati-Kwe — Stolen items from my parcel

Address:Hyderabad, Andhra Pradesh, 403002
Website:www.gatikwe.com

This mail is regarding mu courier sent through Gati with docket no.[protected].
First this parcel was misplaced and in place another parcel belonging to Hyatt hotel was sent to my receivers address. My parcel was sent to some address on bhandup- mumbai. However this receiver on seeing the address wrong didn't receive it. I contacted customer care and was given complaint no. 14950660. After so many calls and difficulty we were then told to go to bhandup Gati office and collect my parcel on returning the parcel wrongly delivered to my receiver.
On opening the parcel and getting full details from my receiver it is found that 4 very expensive dresses have been removed from my box and is missing.
This is gross cheating by Gati. My parcel was lying at bandup godown for more then 2 days. My receiver was made to go and collect the parcel from your godown. Inspite of this your people here have robbed 4 dresses from my box.
This are brand new expensive dresses and each costing 4500 each. Now I demand from Gati either I should be returned this dresses or should be paid an amount of Rs. 18000/- as cost of robbed materials from my box. Also as informed by my receiver when the box was opened by him the items were all messed up and messly repacked by Gati people n selectively all brand new clothes removed from the parcel.
Incase Gati is not acting on my request
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Gati-KWE customer support has been notified about the posted complaint.
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