Gati-Kwe — Unable to track my parcel suddenly docket no shows wrong

Docket no[protected]
What the hell is going on?????
Where is my parcel
Now i am not able to track parcel
Now it's showing wrong docket number in gati website. From 4 days it was working and showing status suddenly it is showing wrong docket number.
I must tell you GATI service is very very poor/dull. I want to raise complaint against gati please contact me as sson as possible
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Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2021
Gati-KWE Customer Care's response
Dear Customer,

We deeply regret the inconvenience caused. Please treat this experience as an exception as we committed to serve you better in coming future.
Complaint comments 

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Dear Customer,

We deeply regret the inconvenience caused. Please treat this experience as an exception as we committed to serve you better in coming future.

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    +91 40 2784 4284 [Head Office]
    +91 71 2272 9928 [Customer Care]
    +91 40 7120 4284 [Head Office]
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    Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
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