Gati-Kwe — Unable to track shipment

Gati-Kwe — Unable to track shipment

A anum.ajani

I’m unable to track my shipment. Kindly update on priority.[protected] Was this information helpful? No (0) Yes (0)
Gati-KWE customer support has been notified about the posted complaint. Verified Support Oct 19, 2020 Gati-KWE Customer Care's response Dear Customer, The docket number you have shared is showing invalid in our system. We kindly request you to send us your docket copy on [protected]@gatikwe.com making sure that the attachment size is not more than 4 MB. Verified Support Oct 20, 2020 Gati-KWE Customer Care's response Dear Customer, A complaint for invalid docket number is registered against your docket number :[protected]. This is to kindly inform you that we have received and forwarded your details to the respective team for further process. We kindly request you some time as we are closely monitoring your complaint.
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Comments

anum.ajani

Okay and?

Gati-KWE Customer Care

from Hyderabad, Telangana

Verified Support

Dear Customer,

Kindly help us with your GATI's 9 digit docket number for further process.

anum.ajani's [Complaint's author] reply, Oct 19, 2020

Apparently I have got a new docket copy now by one of your fraud employees.

Old docket number - 497909102
New docket number - 497910320

Kindly check and revert asap. I paid 21K for 8 bags - express delivery. It’s been a week already and I can not track anything online.

Gati-KWE Customer Care

from Hyderabad, Telangana

Verified Support

Dear Customer,

A complaint for invalid docket number is registered against your docket number :[protected]. This is to kindly inform you that we have received and forwarded your details to the respective team for further process. We kindly request you some time as we are closely monitoring your complaint.