Gati-Kwe — Wrong information

Address:M-4, 162 , ASHIRWAD COMPLEX, ZONE-I,M P NAGAR , BHOPAL-462011, MADHYA PRADESH

We have booked our consignment vide doc no :[protected] dated 01.02.2021 from Yanumanagar, Haryana to Bhopal, Madhya Pradesh .
While tracking for the consignment your portal is showing as the material delivered, but in actual we have not received the consignment till date ( 08.02.2021 ).
We would request you to kindly intervene in resolving this issue .
Was this information helpful?
No (0)
Yes (0)
Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2021
Gati-KWE Customer Care's response
Dear Customer,

We deeply regret the inconvenience caused. Please treat this experience as an exception as we committed to serve you better in coming future.
Verified Support
Mar 12, 2021
Gati-KWE Customer Care's response
Dear Customer,

Your shipment is showing delivered on 05-FEB-2021. Kindly provide us a line of confirmation if you have received the shipment.
Complaint comments 

Comments

Dear Customer,

We deeply regret the inconvenience caused. Request you to please share your 9 digits docket number alongwith your contact number for further check and resolution.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Gati-KWE
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    45%
    Complaints
    1029
    Pending
    243
    Resolved
    380
    Gati-KWE Phone
    +91 40 2784 4284 [Head Office]
    +91 71 2272 9928 [Customer Care]
    +91 40 7120 4284 [Head Office]
    Gati-KWE Address
    Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
    View all Gati-KWE contact information