[Resolved] Gati — Material Short Delivered | |||
Our 2 Nos. Parcel is been booked on 26.03.15 Doc. No-:[protected], one of the parcel is been misplaced & we have received only one parcel while Gati has charge 100% freight promising either we will send your parcel or compensate but after receiving there is no response from Gati office. Kindly after this matter seriously, we are in urgent need for our 2nd parcel. Very poor response & pathetic kind of service, we will never use again service. Please advice. Phone [protected]//[protected] Was this information helpful? | |||
Complaint marked as Resolved
customer support has been notified about the posted complaint. Verified Support Apr 07, 2015 Gati-KWE Customer Care's response We are sorry that your experience with Gati wasn't as pleasant as promised. We sincerely apologize for the inconvenience caused. Your concerns have been noted and we'll have a team working on resolving the issue for you immediately.
Thank you for reaching out to us. We are constantly improving our services each day to reach our customers' expectations and your review plays an important role in the process. We hope your next Gati experience is as seamless as you would expect. Please don't hesitate to reach out if you have any other concerns.
Assuring you of our best services always.
Customer Service Team
Gati-KWE
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+91 40 2784 4284 [Head Office]
+91 71 2272 9928 [Customer Care]
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Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
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