Gati Packers And Movers — Overcharging and threatening

Address:45-B, 3rd Main Road, 2nd Floor, DDUTL Industrial Suburb, Yeshwantpur Bangalore 560022, Phone: 8890462985
Website:www.gati-packers-movers.com

, Website:

I booked their service on 15Mar2022 (With the booking of 16mar2022) to shift a few boxes o[censored]sed toys and clothes. The agreed rate was 70RS/KG including packing, pick up, and delivery. I had 28 kg of items and I agreed for this rate and booked their services. At the pickup time, they charged 300 RS and they told they will weigh the items at their site and share the bill. They contacted back on 19th and shared the bill and forced me to pay the amount immediately. When I checked the bill, it was a complete goo[censored]p. For my 28 KG of items, they mentioned 80 kg, and they billed 83/kg with a total of 7835. Actually, it should be 1960(that is 28kgs*70rs) and if I add 18% GST, then it should be 2313. I told them I can pay this amount, He started threatening and is not ready to return my items. Could you please help?
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Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Apr 07, 2022
Gati-KWE Customer Care's response
Dear Customer, Request you to kindly share your contact number for further co ordination.
Complaint comments 

Comments

Gati packers and Movers - a cheating company.
My house hold items are picked up on 10january and still not delivered being 3months over. i had contacted the customer care many times, they attend phone call but no proper response. they don't even say their godown address or location.

they pickup from us and give to Delhivery. if we call delhivery, they say items are not handed to them by GAti, Gati says it is in transit. this is completely a cheating company.

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    +91 71 2272 9928 [Customer Care]
    +91 40 7120 4284 [Head Office]
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    Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
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