[Resolved]  Gati Packers And Movers — unethical behaviour, misleading delivery date, threatening for making payment

Address:	411033
Website:	www.gatipackersandmovers.com

Hi, this complaint is regarding the gati packers and movers service that i have hired for transferring my goods from pune to bangalore. Initially the manager, named sanjay kumar (Phn: [protected]/[protected]) was very friendly to me and co-operated with me assured that the goods will be moved to bangalore by 3-4 days, i. E., today or latest by tomorrow, over the call and then we decided for a package of 8000 for transferring 10 cartoon boxes, provided by them and 2 of my suitcases and 2 quilt (Gadi). But as i have 2 box extra and 1 bag and 1 table, so they charged me 2400 rs extra for that. While transporting the goods, that person forgot to take the table into it for which he added rs.400 extra, whereas the table costed me rs1200. Initially it was discussed that i will make payment of 5000 to the person who came to pick up the goods at pune and and will pay the remaining upon delivery. The manager kept on insisting me of making payment of the full amount and to trust his words.

For last 2 days, he kept on sending me watsapp messages (Attached images) and call to make payment. Ideally, the goods would have been delivered to me today by tomorrow.in between of a heated conversation, he revealed the fact that they have not sent the goods and would only move the transfer upon receiving. I have informed them that i am ok to make payment but only upon receiving it as due to his behaviour, i have lost trust in them and thereby i would only make payment upon seeing it getting arrived in bangalore. Now they are threatening to make more payment if i want to receive my goods in bangalore, over the call.

In order to seek help from this forum, i am lodging complain and expecting some guidance on dealing with it.