[Resolved] Gati — Products not found at Kolkata hub

pranesh06

from Kolkata, West Bengal

Address:

Kolkata, West Bengal

my friend send 3 painting with photo frame from Kanpur on 22 may 2015 which showing that package will deliver within 27th May 2015. on 28th i complained (complain number:[protected] on customer care. they assure that within 3rd June products will deliver. After continues calling them on 5th June we got 2 out on 3. one pic is still not found.

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Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Jun 12, 2015

Gati-KWE Customer Care's response Thank you for reaching out to us. We are sorry that your experience with Gati wasn't as pleasant as promised. We sincerely apologize for the inconvenience caused. Your concerns have been noted and we'll have a team working on resolving the issue for you immediately. Please share your contact number with us. It'll help us assist you better. We are constantly improving our services each day to reach our customers' expectations and your feedback plays an important role in the process. We hope your next Gati experience is as seamless as you would expect. Please don't hesitate to reach out if you have any other concerns. Assuring you of our best services always. Customer Service Team Gati