[Resolved] Gati — Very poor service.

neha.heights

from New Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh

Docket Number[protected] Product is in Noida from 14th of December and not delivered yet. I called around 10 times, same response always - You will get it today or tomorrow. I asked for address so that I can pick on my own. That too was not provided. I even asked for the issue which is taking so long, that too not answered. Wonder what on earth take them soooooo long to deliver. Every time I call on custcare, I get response to schedule a call back, but I never get it. Gati - Please work for providing good service. Thanks

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Complaint marked as Resolved

Verified Support

Apr 02, 2015

Gati-KWE Customer Care's response Dear Customer, We are sorry that your experience with Gati wasn't as pleasant as promised. Thank you for reaching out to us. We sincerely apologize for the inconvenience caused. We are constantly improving our services each day to reach our customers' expectations and your feedback plays an important role in the process. We apologize for the delay in our response and understand that the issue is most likely resolved by now. We hope that your next Gati experience will be as seamless as you would expect. Please don't hesitate to reach out if you have any other concerns. Assuring you of our best services always. Customer Service Team Gati