Gatikwe — Item short and been harrased since 11 months by gati executives.

Digjaya Jain

Website:

Gatikwe.com

Docket number[protected]
I have received a parcel which was damaged and 23 pieces were short from it after filing the complain k.s tiwari from raipur said i will definitely receive my claim amount with 100% assurity.I have all the call recording. After 2 months he said I will receive the amount but I did not received any and then I called them they said my all the documents are lost so I need to resubmit it so I did the same and they said wait for 2 months more and again the executive who was handling the case left the job and again I asked to submit the documents after that due to covid 19 they said we are not providing any service and now it is 11 month i am suffering nd calling them with null response.

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Gati-KWE customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2020

Gati-KWE Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is to kindly inform you that we have received and forwarded your details to the respective team for further process. We request you to kindly allow us some time.

As per the Govt directive in the wake of the coronavirus outbreak and in order to contain the spread of Virus our services are operational with limited resources.

Hope this will not have an adverse impact on our business relations as we are committed to serving you better always.