Gazon Communications — bill and receipt not provided

Address:Pimple Saudagar, Pune, Maharashtra, 411027

I am trying to get bill and payment receipt for prepaid recharge done on 13th june 2019. Tried reaching out to customer care[protected] from where i was told to drop mail to [protected]@gazonindia.com. Triying reaching out to both channels since 2 weeks but bill and receipt is not being provided and even not getting any reply from any team. Registered mobile no. [protected].
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Internet service not working since last 27 hours, what about ETR, why my issue is or resolved yet ?

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    Gazon Communications Phone
    +91 20 4690 6789 (Customer Care)
    +91 20 6510 1230 (Corp. Office)
    Gazon Communications Address
    Office No. 105 & 106, 1st Floor, Vinayak Arcade, Akurdi, Pune, Maharashtra, India - 411035
    View all Gazon Communications contact information