Gazon Communications — frequent internet disconnection and packet loss

Address:

Wakad, Pune, Maharashtra, 411057

I am facing frequent internet disconnection problem from more than month now. I happens more frequently than there are hours in a day. I have tried calling customer service but they never pick call.

Regarding my other issue of packet losses, i have facing this issue since 4 months. I have complained it earlier as well. Everytime i call, they just tried to reset my connection and told me to restart router. But that didn't helped me. It is very important to have no packet losses and stable ping when you are playing online games. Their engineers don't understand either of both terms. I mean please hire better engineers man :p who at least understands the problem.