Gazon Communications — no internet service from10 april 2020

I am a customer of gazon communication india. My user id is "sarang_thosar". I have done recharge of rs.2123 on 6 april. But from 10 april, there is no internet. So from last 2 months i am raising ticket and no one is there to fix my problem. It is very sad to say that i can't manage my work without internet. If this problem not getting fix in this weak then i want my amount refund of the same.