Generalindia.com / ETA General [EGPL] Complaints & Reviews

This is to inform you that on 16 th of April your executive turned up to our residence to have a look to d ac for which we have made a complaint and we're told by them that d service will b provided to you in 7 days .but till now no update from your side .as per the complaint the compressor and the condenser of the ac is not working and is still in warranty .I want asap reply nd service or a revert from your company otherwise I have to move...

I have purchase a c in last year june and install in previous home now installed in new home by your service station .but after installing it it not working
I have been made repeated complaints here but no response it
Deepak gupta [protected]...

Worst nonresponsive service network. No response despite repeated calls and worse still after emailing to customer complaints mail od provided at the website....

Dear Team, I registered a complaint against my vestar washing machine(bought in may 2015) in October, your technician came and said timer is not working, i will replace it whenever we will get one. I waited for approximately 1-2 months(as my timer was working little bit) and again registered complaint on 1st week of Dec 2015 for which your technician came and took my timer with him saying they will replace it in a day or two. I requested...

This is to bring into your notice that we had purchased one Ton O'General window AC on 11th June 2015 from Mehta Electronics, Jwalapur, Haridwar and a month after installation when our family friends have visited to our home and we have started it, it started having issue that it is automatically getting stopped in every 10-15 min or it is not running when we are starting it . It was so embarrassing in from of them. We have made so many complaints...

I have purchased this 1.5 Ton O general split Ac from Royal Electricals, Alwar Rajasthan, on 27/4/15 with Bill No.1287. (Model No. ASGA18FTTA & Serial No.T029027) and Outdoor Unit (AOGA18FTTAH), From the day of Installation itself its Flappers is not working properly .when I asked from the techenician he replied due to transport it is happened and also its new so its take time and than it works properly, but this problem is persisting till...

I PURCHASED THE ABOVE AC FROM M/S KBM VIKAS MARG, NEW DELHI VIDE INVOICE NO C-01558/15-16 ON 10TH MAY 2015 FOR 65500/-, WHICH WAS DELIVERED ON 13TH MAY 2015. BOTH THE BOXES OF INDOOR AND OUTDOOR UNITS WERE RECEIVED OPEN AND THE FACT WAS ALSO MENTIONED ON DELIVERY CHALLAN. THERE WAS NO WARRANTY CARD INSIDE THE BOXES. I CONTACTED ONE MR WASIL AT THE DEALER WHO PROMISED TO CHANGE THE MACHINE VERY NEXT DAY BUT NOBODY CAME. I DID NOT RECEIVE...

Last year(2012) we bought an Air Conditioner of ETA GENERAL of model no.(AXZB18ABTH) unit serial no.(002595) Compressor serial no.(761/FGWOh[protected] on 27-03-12 from Amrit Electronics ,Sadar Bazar ,Gurgaon. But two weeks back our A/C was not working properly, so we called up at ETA GENERAL's Customer Care and we tried that Customer Care Number for Hours And Hours, But no one answered the call then we called up an A/C mechanic and he...

SIR,
very sad inform u that i was with this company ETA GENARAL PVT LTD last 18 months but never get my pf details .I joined this company last 7 .02.11.and left the company 31.08.12 several time i mail him and called him regarding my pf status no body pick my phone no body replay my mail .i want to withdraw my pf balance and apply on dated -2 .11.12 yet not showing in the system my balance not showing claim status also not showing...

I have buyed O’General AC on dated 08.04.2009, since then I am facing compressor tripping issue after every 10~15 Minutes.

For this we have registered numerous complaint at service center M/s DEEP AIRCON located in G-6, Vardhman Complex, L.S.C. Savita Vihar Delhi – 92 but there is no response towards salvaging action....

Ours is a printing company and we have two general window ac's in the production room of our company without which our machines cannot operate. Our printing machines need a cool environment to operate and so the ac is very crucial for us. There is some problem with the compressor of our ac's and they are not working at all (The compressors are in warranty).The production is therefore been held up for the last two weeks due to this....

FOLLOWING IS THE COMPLAINT SENT TO THE COMPANY BUT NO ACTION TAKEN YET. IT IS 4 WEEKS SINCE FIRST COMPLAINT WAS LODGED.

Sir,

This is to inform you that till date we have not heard back from your office regarding the complaint. The air conditioner was taken by your service people and they have not come back to us. I have been talking regularly with your Mr. Krishan Mohan at Chandigarh, but no concrete reply has...