Generalindia.com / ETA General [EGPL] — Defective Split AC installed and company refusing to replace the Indoor Unit

Address:Thane, Maharashtra, 400601
Website:www.generalindia.com

Defective Slpit AIR Conditioner installed at my unoccupied residence and the installation agency misreported that the AC is working fine.After testing it myself a few weeks later for the first time, found out that the Indoor unit is faulty, the fan motor makes a grinding noise and the Agency has reported this to the company, but the company (ETA General) has refused to replace the unit.
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Generalindia.com / ETA General [EGPL] customer support has been notified about the posted complaint.
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I have purchased an 1.5ton 3star Vestar split ac on 2014, after one year the PCB of the ac was not worked properly, they repaired it. After one year same problem is arrise and they are not attending the issueb but since one month I had give complain about the same but they didn't respond properly. Want can I do.. Please suggest

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    Generalindia.com / ETA General [EGPL] Phone
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