Generalindia.com / ETA General [EGPL] — OGeneral 1.5ton inverter AC

*Complainant Details:*

- Name: [Your Name]
- Address: [Your Address]
- Contact Number: [Your Phone Number]
- Email: [Your Email]

*Product Details:*

- Product: 1.5 Ton AC
- Brand: Ogeneral
- Model: GT[protected]
- Purchase Date: 08/01/2022

*Complaint Description:*
I am writing to express my frustration and disappointment with the poor performance of my 1.5 Ton AC, which has not been working properly since its purchase. Despite multiple calls to the technician, the issue remains unresolved. The last time the technician visited, he suggested replacing the switch, which I did, but the problem persists.

*Details of the Issue:*

- The AC has not been cooling properly since its purchase.
- I have called the technician multiple times, but the issue has not been resolved.
- The last suggested solution was to replace the switch, which did not resolve the issue.

*Duration of the Issue:*

I have been facing this issue for the past 2-3 years, and it has caused me significant inconvenience and distress.

*Relief Sought:*

I request that the company take immediate action to resolve this issue by:
- Replacing the defective AC with a new one or
- Providing a suitable solution to rectify the issue

Details of Receiver(Billing Address)
Name : SARDA PLASTIC
Invoice No. W1324/2122/
Invoice Date : 08/01/2022
Purchase Location: Great Eastern Trading Company, BT ROAD, SINTHI MORE

*Verification:*

I hereby declare that the information provided is true to the best of my knowledge. I am filing this complaint to seek redress for the grievances mentioned above.