Generalindia.com / ETA General [EGPL] — Poor AC service
R
Rumin Pathak
Jul 2, 2022
Regarding Service Call No. SUR[protected] dated 1st Jul'22
I have purchased 3 AC's (1 no. 2T & 2 nos. 1.5T) in Feb'22. Yesterday service personal came for 1st free service, they were not at-all knowledgeable. They cleaned only filters & dust with blower. While cleaning they have manually moved the swings & now swings are misaligned & not properly working om auto mode. Against 3 AC's, cleaned only 1 unit & spoiled swings of 2 units. While in service call they showed all 3 units are serviced. Such illiterates are spoiling brand image of O General. Pls. take it seriously to get my issue resolve on priorities. I will never advice nor recommend to anyone to buy O general products as service is worst. Not at-all advisable to but O General products
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