/ ETA General [EGPL] — Product

Address:35, Ashoka Circular Road, Battaramulla

I have bought AOGR18JCC ACs in SrinLanka from a person claimed to be an agent of General Japan. The ACs wouldn’t switch on automatically after a power cut when the power comes back. Agent asked me to switch of the AC from the plugs and switch on again when that happens. He also said that a special feature in General to avoid any high voltage absorption. He also said these are inverter models and I understand that the captioned model is not an inverter model ( after research). Please confirm whether the switching off is a normal feature and whether these are inverters or not. Also would like to know the country of origin of the captioned model.
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We bought these in 2020 December and we were told they are brand new from Japan. As you can see the bottom of the below sticker has been cut.

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    ETA House, 3rd Floor, #71/63, Sterling Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
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