[Resolved]  Genie Cabs — Worst Customer Service

Address:

Hyderabad, Andhra Pradesh

Hi, Please don't opt for Genie services at all. They don't even train the people and fooling the people. The will give some publicity that they are offering for less price and even we can use Meru Wallet but the drivers are, not ready to come for the pricing listed in the websites/apps. I've booked a cab for intercity trip thinking that it is Rs. 10/km as listed there in website, even I confirmed with the customer care. Just before travelling, the driver is not ready to come at this price and also he is saying he is not even aware of this meru wallet and pricing details. The customer care executives are dumb and even they can't explain what is meru wallet and all to them. Worst ever service...don't opt for Genie at all. I was a frequent traveller in this cab and now I'll surely opt out of this worst ever service. Regards, Sanjeev.