Claimed

Genpact Complaints & Reviews

1
Updated: Dec 14, 2025
Complaints 248
Resolved
33
Unresolved
215
Contacts

File a complaint to Genpact

Having problems with Genpact?

File a complaint and get it resolved by Genpact customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Genpact reviews & complaints page 10

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
karanam bhavana
from Khammam, Telangana
Jan 21, 2019
Report
Copy

Sorry to say this being a company like genpact we don't expect this kind of behaviour from the hr team of genpact uppal location. I karanam bhavana got my offer letter 17/12/2018 and i am done with pre orientation on 3/1/2019. The hr management team has said that i will get call from the hr management team for my pre boarding. And today's date is 21/01/2019 still now i didn't get any call. Inspite i am doing my personal follow up with the hr team they are not responding. I asked them for accomdation even then they didn't even sent me mail. Regarding accomdation it is been mentioned in the offer letter also still now there is no response. This is very unfair for a company like genpact.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    ankit20101988
    from Sri Madhopur, Rajasthan
    Jan 17, 2019
    Report
    Copy

    Address: Gautam Buddh Nagar, Uttar Pradesh

    Hi team
    My name is ankit saxena (Former employee) my ohr id is[protected].
    My issue is that, i appeared for walk-in interview on 10th jan 2018 at sector 135, noida (Up) location.
    My first round was with miss anchal (Hr). She told me that because i was ex-employee that's why after verifying my previous profile, she will respond me within 3 days and after that, i would have appear for interview. After 3 days, she did not respond me till date inspite of regular followup by me. While i am receiving mails regarding interview from genpact team but i am not able to appear just because of not responding by miss anchal. Kindly resolve my issue asap, so that i could appear for interview.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      L
      Lavm
      from Manuguru, Telangana
      Dec 26, 2018
      Report
      Copy

      Address: Hyderabad, Telangana, 500098
      Website: Genpact.com

      My aadar number in uan is wrongly updated and there is no option to change aadhar number because it is already in approved status.in order to understand my concerns sgs team taken 3months after that they are asking me to submit documents which is again pointles and useless. I am requesting them to help me in applying offline and they are refusing me to help in that. They submitted jd form and everything and not even giving tentative time i am fed up in follow up. Can any higher authority of genpact look into this concerns there is lot of time delay. As an employee if do same thing willyou guys accept no a big no. So try to understand.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        Vishraj
        from Gwalior, Madhya Pradesh
        Dec 20, 2018
        Report
        Copy

        Address: Gurgaon, Haryana

        Hi team
        I am vishal singh chauhan ohr[protected] joined genpact on 14may2016. My nho was done on 30may2016 but i was going to office continuously since the date of joining as training was going on and all my batch mates have received their salary but i didn't received my salary of those 17 days from 14 may 2016 to 31 may 2016. I spoke to my manager regarding this a number of times but everytime he told me to wait and said that i'll get a cheque for it. But nothing was done, i spoke to my senior supervisor but still the same happened. At last my manager told me that i'll not get it. My nho was done on 30may2016 because our training manager told me that i need not to go for the nho at noida office and he will arrange an online nho for me because my training was going on so it was late. So please check and clarify. I am attaching a copy of my offer letter here please find it. My fnf letter has been sent to me a long back and since then i am continuously writing to you. But there ia no response. I can only go with my fnf once my salary issue has been resolved. I took this matter to everyone but all in vain. This is my final try.
        Thank you!
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          AlphaBetaGamma
          from Bengaluru, Karnataka
          Oct 11, 2018
          Report
          Copy

          Address: Hyderabad, Telangana
          Website: www.genpact.com

          Genpact before calling to interviewee please allow interviewee for there bike parking facility inside. Main reason is if your security is soft or helping in nature then no problem but fact is they won't bother to suggest to the interviewee to park in wrong place at non parking area outside of your genpact building. I went for interview there is no two wheeler parking whoever going for attending the interviews, security won't allow to park inside as per rules of genpact, they will tell to park at non parking place, suddenly same day my bike and other bikes are trolled by police to traffic police station. That's really bad experience, i came out of interview due to that tense after long process of 6 hours of interview i came out of interview due to this tense. I took my bike back after hassles. Attitude of genpact security is highly bad and most neglected persons. Control this security who are merciless should control by management of genpact building otherwise rude hydera-bad-ies will attack them add some soft nature in them to handle softly with the professionals. Genpact should learn to give respect to the interviewee.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vasudha Bisht
            from Delhi, Delhi
            Sep 7, 2018
            Report
            Copy

            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

            Hi genpact team

            As you already know that my interview was held on 12th july and documentation was done on 19th of july 2018
            On the day of my interview it was told to me that i would get joining on 27th of july.
            I had very clearly told about my result awaited issue to all hr who took my interview. On the day of documentation aswell each thing was discussed, if there were issues it could have been told to me then.

            I kept waiting more than a month for my joining formality. Finally it took place on 31st august.

            I am getting no information and clarity about it.
            Each week i am informed that it will be soughted next week.
            Now genpact played with me as the manager of nab aseem says no place is left.

            The hr team says to do night shift if this was case i don't understand why the hell did genpact gave me appointment letter..
            Is this a joke for genpact.

            I had definitely not expected this sought of response from a mnc company genpact.
            The joining date changes day by day

            1. On the day of interview: 27 july.
            2. After 27 july : 5 august
            3. Next date : 10 august
            4. Next date : 13 august
            5. Today : one more week.

            Now this is something company needs to look upon.
            A candidate gives the interview qualifes and is treated like a person who has no value for the company.

            The only guiding line has been miss srishti, who has acted great support to me in this time period.

            I am holding offers from company who ready to pay me higher and ready to give me immediate joining.
            But do due my eagerness to join genpact, i have been waiting since so long..

            I have waited from 12th of july till 31st august (1 month and 23 days being loyal towards genpact

            Still i am waiting, i have to pay my own bills and since last two month i am at home only because of genpact.
            I have the appointment letter from genpact still this the situation..

            I am very sorry to inform if actions will not be taken against all ppl who misguided me. I will file case against all of them..

            Regards
            Vasudha bisht
            (Selected for nab on 14th july)
            I have submitted my all PF related documents to the genpact given address but i m not getting any positive response from there side and i have contacted on tollfree number also but they clearly says mark a mail, on call we are not able to help.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              sanjeev14581
              May 23, 2018
              Report
              Copy

              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
              Website: www.genpact.com

              Genpact Headstrong Capital Market (D-4 Sec -59, Noida) spreads employees contact numbers to third party and others agencies. Employees are in great pain by receiving 20-30 calls and messages everyday. Genpact shares mobile numbers to other agencies to earn money on this. We get many calls from LIC, banks, credit cards, car loans, house loan, personal loan etc, even we are not interested on this.

              Even it's a hard and fast restricted policy of Genpact not to share mobile numbers to anyone. They taught us on very first day of joining, but the same mistake Genpact do to earn money by spreading mobile numbers. Kindly take action and check Genpact terms and conditions on sharing mobile numbers to others. Register FIR even to such companies.

              I have asked with some agencies from where they got my number, they say, they got numbers from your company Genpact, even they know our salary and full Name also.

              We are really irritated a lot.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                divya aitha
                from Hyderabad, Telangana
                Feb 22, 2018
                Report
                Copy

                offer letter issue

                Address: 521001

                This is a. D. N. V. Damayanthi i completed all rounds in genpact dlf january 29 2018. Next day i'll go uppal and give the type test and commitment letter. They said u will receive offer letter within 48hrs. But i'm not received offer letter or any call i'm waiting 22days, 20 february 2018 i went to uppal branch they said here are no openings. That's why you are not received offer letter. I asked him here no openings then why are you conducted...
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy
                K
                Karthick Ch
                from Hyderabad, Telangana
                Feb 9, 2018
                Report
                Copy

                Address: Hyderabad, Andhra Pradesh

                My name is ch. Karthick. I selected in genpact on 18.11.2017 after i waited for a offer letter for more than 2 months till i didn't receive any offer letter i sent pays slips also to thakur. [protected]@genpact.com & prathuysha there is no response, i so many times mailed to bhuvaneswari but there is no response, genpact hrs are playing with our futures pls as soon as possible take any action
                This company sucks doesn't even provide proper transportation facility and guard are the worst part they are there for name sake no and even though if we we are raising concerns there are nobody solve it
                I was cleared interview in Genpact and received LOI and subimte documents also but they are not responding for joining, 25 days have been passed and varification also completed.They do not know that i have given resined.
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  G
                  Geetanjali121
                  from Delhi, Delhi
                  Jan 26, 2018
                  Report
                  Copy

                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                  Website: Genpact.com

                  Hi Sir

                  I am employee of GENPACT Noida sec 135. They forcefully called all o[censored]s today and when we said them that this is a national holiday then they were tell us leave the job. Kindly take a action sir as soon as possible.

                  We are here working approx 1000 employees and no one can tell for the holiday. Sir please take action on GENPACT.

                  Regards
                  Geetanjali
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    pendora
                    from Hyderabad, Telangana
                    Jan 14, 2018
                    Report
                    Copy

                    pf withdrawal

                    Address: 500015
                    Website: SGC SERVICES

                    Sgc services is giving me lots of problems, they say i have 2 pf accounts & i have to merge them for my payment, i have recieved part of my pf but they are just wasting my time, why does the pf be given to the these trusts when they dont know their job, my employee code is 304245 & ohr id is[protected]. Tiger thyagarajan should straighten this out, good...
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    1 Comment
                    Report
                    Copy
                    R
                    Rahulkumar349
                    from Noida, Uttar Pradesh
                    Jan 11, 2018
                    Report
                    Copy

                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                    Dear sir/ma'am
                    My name is rahul kumar, i have given the telephonic round, typing test, pho even i get the offer letter also, during nho i have given all my documents and id card was prepared even my salary a/c has opened, then i get call from another hr and he said to me your joining is cancel, sorry for inconvenience, you can leave for the day.
                    From my point of view this is not right, i have left my previous job 1 month ago. Belhaf of iam joining genpact
                    And i was giving the interview from a month ago.
                    I was very disappointed, iam rejected it's no matter but matter is that after all process done then i was rejected without giving any reason, and from 1 month i didn't join any where because there is hope joining in genpact (One of the most reputed company).
                    So i want to say there is loss of my 1 month salary, this should be full fill, and i get new job even in another company by genpact
                    Also find the attachment for my offer latter provided by the company

                    Please take need full action as soon as possible

                    Thanks & regards
                    Rahul kumar singh
                    [protected]
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Shankaranayaka
                      from Gurgaon, Haryana
                      Jun 14, 2017
                      Report
                      Copy

                      Address: 560100
                      Website: salary account

                      Date-14/06/2017
                      Name: shankara murthy n. C
                      City: electronic city
                      District :bangalore
                      Pin number :560100


                      Dear sir : manager sir please salary account opening new monthly salary please opening new account please understand me please open the open

                      Thank you your faithfully
                      Shankar murthy nc
                      Jun 14, 2017
                      Updated by Shankaranayaka
                      Monthly salary 10000 only check new account open please open the account sir

                      Jun 14, 2017
                      Updated by Shankaranayaka
                      Dear sir please new account open Salary monthly account and ATM card cheque book
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Satyasheel Srivastava
                        from Noida, Uttar Pradesh
                        Feb 20, 2017
                        Report
                        Copy

                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                        Hello sir, My name is Satyasheel Srivastava. I was selected in genpact for accounts payable profile. My conducted in 20 December 2016. I cleared all rounds after that hr told me to arrange all my academic documents then I arrange all documents. But haven't receive any call for documentation. So any body can help me that how much time should i wait for the call and its been 50 days from my interview. My hr name is Surbhi verma. My mobile number is [protected].
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          MrMayank Agarwal
                          from Noida, Uttar Pradesh
                          Feb 19, 2017
                          Report
                          Copy

                          Offer letter & joining letter

                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                          Dear sir/mam

                          Its my dream to work with genpact so I have cleared my all interview rounds for AP process and have submitted my experience letter and they said to me that they will call me for documentation after 2-3 day but i haven't received any call and left my previous job as they said to me.

                          So any body can help me that how much time should i wait for the call and its been 45 days from my interview�. br...
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          T
                          taaresh
                          from Delhi, Delhi
                          Dec 9, 2016
                          Report
                          Copy

                          Address: 122015

                          Hi Sir,

                          There is one person who occupies the space near plot 22A Genpact office and running an illegal parking business.

                          He charges Rs. 50/- per car for 12 hours. There is no official board which shows if it is legal parking authorized by Govt.

                          Even the charges of Rs. 50/- for 12 hour are also very high. I am not sure who is looking into this or from where the charges and authenticity can be confirm for this.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sorry 8888
                            from Delhi, Delhi
                            Nov 4, 2016
                            Report
                            Copy

                            Address: Gurgaon, Haryana, 122015
                            Website: WWW.GENPACT.COM

                            Hi all i would let you know that i[censored] are decided to join Genpact it may be wrong decision of you life as mutiple reason.

                            1. Salary is low (at least 25%) as compare to other same level work
                            2. If any party decided by AVP level (Like- birthday party) you need to contribute must
                            3.Every quarter take exam name PKT (min score-70%) and if you fail then chance of termination
                            4. As per Genpact Policy promotion period is pre-defined but they do when they like for example MT to AM promotion period is default 18 month but they do after this and when ask reason...multiple excuse . If employee delay any work then see they fire on it..
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              radheykrishna
                              from Gurgaon, Haryana
                              Oct 1, 2016
                              Report
                              Copy

                              Address: 122001

                              Sorry to say this company has worst management, they have appointed worst Managers too . my husband has been working here and because of cheap tantrums of Manager, he is facing hindrances in jobs and growth. if one process has completed they do not take their own responsibility to provide them to other process, they first take interview then gave them respective process . ok its fine this thing is in norms ...but i think COOPERATION OF MANAGERS AND HR is also their peak responsibilty. this complaint is just for one MANAGER whose name i couldnt wright as he take this also as revenge but you know MR. MANAGER table will turn one day ... YOU WILL GET THE TASTE OF YOUR OWN MEDICINE ... I KNOW THIS IS SO UNPROFESSIONAL BUT I M A WIFE ... AND YOUR WIFE SOON WHAT I M GETTING...I TRUST GOD REMEMBER MY WORDS MR. MANAGER SOOOOON VERY SOOOON
                              It was worst experience of interview, the interview process is completely hell, & the HR's, they make us to wait hours & hours after an each round and finally they will say we don't have current openings or something like hell ...very very worst..oh god!
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                genpact's exploited employee
                                from Mumbai, Maharashtra
                                Jul 18, 2016
                                Report
                                Copy

                                Address: Gurgaon, Haryana, 122001

                                Currently working at genpact is the worst experience ever.. Some people here are so diplomatic and insensitive especially the process managers. At the time of nho we were told about the employees security and employees satisfaction but its more than 2 months now and i have been seriously fallen ill due to the careless attitude of managers towards me also theirs forceful greed of meeting sl without even caring about co worker's health. I was told that its a semi-tech process but from the date of production till now i am only taking back to back calls and nothing else and when i fall severely ill and took leave they issued me a cap letter mentioning that i do not informed them whereas i already informed them and also gave them my medical the same day but my manager rejected it. I told my manager that i will complete my login hours by working on sundays but instead my manager threatened me that its better that i leave the job. Right now i have been issued a cap letter, cannot have appraisals and promotions and even cannot go for internal job posting as well, the reason stated to me was that i took unplanned leave (They rejected my medical).. What kind o[censored]nfair practice is that.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  subir rai
                                  from Kolkata, West Bengal
                                  Jun 24, 2016
                                  Report
                                  Copy

                                  Address: 700046

                                  Sir, my name is subir roy i stay in kolkata genpact hr ananya dutta mail me for the interview in genpact kolkata i walk down there she take interview and the reject me by saying i had only 45% marks in graduation i told her that no marks was mentioned in the eligibility she told me no genpact need 50 % marks.

                                  My contact no: [protected]
                                  Mail: [protected]@gmail.com
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit