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Genpact Complaints & Reviews

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Updated: Feb 26, 2026
Complaints 252
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Genpact reviews & complaints page 10

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P
Parul Vishwakarma
from Kanpur, Uttar Pradesh
Jan 16, 2021
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Address: Noida

I have been given joining letter stating the date to be 23rd December but since then there has been no communication from your side regarding the same. This is really aweful.
Parul Vishwakarma
[protected]@gmail.com
Genpact customer support has been notified about the posted complaint.
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    A
    Aj6750@2
    Jan 7, 2021
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    Address: Gurgoan

    Hello Team

    I writing this mail regarding the hiring process i have received the the link but HR is not responding. Same thing has happened in past year also i was shortlisted but second round never happened.

    Please look into it and let me know

    Thank you
    Genpact customer support has been notified about the posted complaint.
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      R
      Ravi Chinni
      Jan 2, 2021
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      Trying to claim PF - no proper information or contact where I could reach them
      Genpact customer support has been notified about the posted complaint.
      no one responds on this number[protected]
      Toll free number ([protected]) is RIP
      for all the complaints, this is the standard line used - Genpact customer support has been notified about the posted complaint.

      Is this helping in resolving the issue?????
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        K
        Koks Negi
        from Bengaluru, Karnataka
        Dec 19, 2020
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        Address: white field

        My first attempt with genpact, carrying 3 and half year of work experience and My final round of interview with manager named Shailaja Pillai..waiting for my round on webex. Manager starts with rude tone and tells me to adjust my webcam I am startled. tells me the take through my resume as I start she cuts me short immediately and looks like she has alredy made her mind not to hire me when she tells me do I have any questions for her and when I do so, she says its not related to her hr will answer those questions. I was really baffled by the attitude and tone of the manager. If it was her way of testing me then I really dont not support of this type of interviewing and hope others are aware of the same and I feel manager should also be held accountable bcoz they think they can do whatever they want.
        Genpact customer support has been notified about the posted complaint.
        Was the issue resolved??
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          M
          Mora Pravesh
          from Powai, Maharashtra
          Dec 14, 2020
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          Address: Uppal

          I have worked for Genpact till 2nd September. Till date I have not received my leave encashment and broadband reimbursement amount.

          I have sent mail to my HR on 6th of November till now this is not solved.

          Could you please help me regarding this issue to whom I need to contact.
          Genpact customer support has been notified about the posted complaint.
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            D
            Div Bhat
            Nov 17, 2020
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            I want to raise issue that genpact takes interview then disappear after it. In my case it happened 3 times that I received calls from HR for MT role position O2C domain noida and gurgaon location. I gave interview then they didn't gave update not any calls.
            Genpact customer support has been notified about the posted complaint.
            Same thing happened. The HR Pavani Madishetti is so unresponsive.
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              D
              Divya Koppolu
              Oct 19, 2020
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              Ohr id[protected]

              Field officer rejected the claim and no Solution given .
              Genpact customer support has been notified about the posted complaint.
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                S
                srinumoluguri
                Oct 18, 2020
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                Genpact not transferring PF to my latest employer. Already one claim got rejected. Sent several emails directly to Genpact concerned people. but no use as they divert my mails to the same team. The concerned team responds with insufficient information.
                Genpact customer support has been notified about the posted complaint.
                Same issue.
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                  G
                  Gokul Thakur
                  May 11, 2020
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                  Address: Gurgaon

                  I was told in a one-on-one meeting with my manager that he will promote me once his new business arrives a day came bus ness do e s arrive but then they decided to bring his friend instead of me and making pretext that business did not come.
                  Then are stated following the same with the manager and his manager and his manager, everyone took time but defend each other and closed the case.
                  After following on the same for 9 months, i decided to write to ceo and chro and i did they forwarded my concern to the employee relations team lead and i went to meet her but again time took too many emails and follow up yet closed by case.
                  When i rose a complaint chro himself closed my case.
                  And now my manager planning to release me or shall i say they are all planning to exit me.
                  In this covid 19 they even took my earned chance of promotion for which i was nominated. Where would i go in covid19?
                  Now i understood why employee commits suicide and why earlier an employee did.
                  customer support has been notified about the posted complaint.
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                    J
                    Jasleen Alind Swami
                    from Banswara, Rajasthan
                    Feb 13, 2020
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                    I was selected in genpact jaipur, sitapura branch, i was asked to go for salary negotiations, and i went there.
                    To my surprise, the hr named rashmi injln branch, she used such a bad language, few of her lines included - madam himmat hai toh maidaan mei aake khelo, is this the way you call for salary negotiations? Is this the transformation genpact talks about? Seriously? I was so excited to join this co. As it has a brand value, but what? I don’t feel like joining this co. Anymore. I am sorry. Extreme rude hr she should go and learn some manners.
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                      P
                      puneetcdial
                      from Noida, Uttar Pradesh
                      Dec 17, 2019
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                      Address: New Delhi, Delhi, 110024

                      Male recruiters are womanisers and female recruiters dont help vendors at all. Somebody please from genpact higher authority call to discuss the harrasment we are facing from genpact noida and i will give you the names and proof for everything.
                      Cdial one of the vendor partner in hiring.
                      Mehak bhasin hr noida genpact is highly unproffessional & 2-3 male recruiters.
                      [protected]
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                        R
                        Rreeta
                        from Delhi, Delhi
                        Dec 7, 2019
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                        One genpact employee is maintaing matrimonial profile and after sending request to girls he is taking money from girls and when someone asking for return it he is saying that this is his job and he is doing the same things with all girls.

                        I have tried to call matrimonial site but they have not responded and saying that that is not their problem. He can not involve in it.

                        He is working in noida branch as a domain trainer.

                        I have tried to connect with him but he is not reverting in appropriate way.

                        He knows good lawyer that's why he is doing the same repetatative things.

                        So if you will help me to solve this then i will share all details of him.
                        I applied for PF partial withdrawal provided all required documents by visiting Noida site, no response happen after raising a ticket post 22 days got reverted as request rejected due to tenure in the company less than 5 years however I have been working from last 13 years. Very bad expierence.
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                          H
                          hamed saifullah
                          from Hyderabad, Telangana
                          Oct 12, 2019
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                          Address: Uppal, habsiguda, genpact campuss, Hyderabad, Andhra Pradesh

                          Recently i was selected for the genpact hyderabad and the hr discussed with me regarding all the formalities. I have provided the required support and it was a matter of releasing offer letter to them. So far there is no progress made. For my mails also there is no response from the concerned hr. I request you to help me in getting the offer letter. After one month of resigning from my last company. They are saying they don't have requirement and said to look for other jobs.
                          Name hamed saifullah
                          Email - [protected]@gmail.com
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                            R
                            ratnayashpandey
                            from Hyderabad, Telangana
                            Sep 11, 2019
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                            Website: buzzmeeh.com/repair.php

                            I have been battling a gruesome and harassing experience with buzzmeeh from the past 2 weeks now. I am providing below a detailed chronological narrative so that you get the faintest of idea what a customer has to go through post-sales.

                            I requested for a change of my honor 8 pro's battery and the next day buzzmeeh executive was at my doorstep to provide the same. The following day when the replaced battery was performing even worst than my original battery and to my astonishment it started getting swollen within 4 months o[censored]sage. Then I called buzzmeeh and told them that when you repaired the battery you did not provide me a warranty card(in the beginning i was promised that i will get warranty on this battery for 6 months)I called the services requesting for a change of battery again then they arranged a callback for me in which the technician always tells that battery is not getting received from delhi. To my surprise I did not get any call back this time.

                            Since that day to till dateI have been following up with there executives everyday and half of the time they don’t pick up the calls while rest of the time they give false promises. Till date I am struggling with the battery and no one has come to replace it.
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                              R
                              Rahul7860
                              from Mumbai, Maharashtra
                              Aug 23, 2019
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                              Address: Plot No: 22A&B, Oswal buildings, Udyog Vihar, Sector 18, Gurugram, Haryana 122015, Gurgaon, Haryana, 122015
                              Website: [email protected]

                              Hi concern,

                              I rahul shukla a x-genpactian, ohr id[protected] is writing this mail in regard of inconvenience faced by me at the time of re-hiring process in the company.
                              As if i remember i served the organization to the best of my capabilities and skills, and given my maximum output for the effective working for the same, my code of conduct was also good, and never moved upon the integrity and policy rules of the company. Leaving the organization was decision taken for growth prospective with proper exit as per the company norms.
                              Now when i am looking forward to rejoin the system the back end says negative feedback and blacklisted me from re-hiring.
                              I would request you to enlighten the reasons behind this negative approach. And also to help me out as i really want to serve the organization again and very keen interested to work with enthusiasm and positivity.
                              If i can't be re-hired for the same, let me know the valid reason
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                                A
                                Anusha Saila
                                from Bengaluru, Karnataka
                                Mar 12, 2019
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                                Address: 560043

                                I got my offer letter from genpact on the 1st of february 2019. Though i was about to start working from the very next day which was supposedly at client location, due to some personal reasons, i couldn't join the company and i informed the hr team regarding the same on the very same day. One month has gone by and to my surprise i got my salary credited even without working there for a single day. When i raised this issue to the hr team, there is absolutely no response for the mail but one of the hr managers told me over the phone that the cheque will be revoked. But nothing has happened till date and now they are not responsive.
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                                  K
                                  karanam bhavana
                                  from Khammam, Telangana
                                  Jan 21, 2019
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                                  Sorry to say this being a company like genpact we don't expect this kind of behaviour from the hr team of genpact uppal location. I karanam bhavana got my offer letter 17/12/2018 and i am done with pre orientation on 3/1/2019. The hr management team has said that i will get call from the hr management team for my pre boarding. And today's date is 21/01/2019 still now i didn't get any call. Inspite i am doing my personal follow up with the hr team they are not responding. I asked them for accomdation even then they didn't even sent me mail. Regarding accomdation it is been mentioned in the offer letter also still now there is no response. This is very unfair for a company like genpact.
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                                    ankit20101988
                                    from Sri Madhopur, Rajasthan
                                    Jan 17, 2019
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh

                                    Hi team
                                    My name is ankit saxena (Former employee) my ohr id is[protected].
                                    My issue is that, i appeared for walk-in interview on 10th jan 2018 at sector 135, noida (Up) location.
                                    My first round was with miss anchal (Hr). She told me that because i was ex-employee that's why after verifying my previous profile, she will respond me within 3 days and after that, i would have appear for interview. After 3 days, she did not respond me till date inspite of regular followup by me. While i am receiving mails regarding interview from genpact team but i am not able to appear just because of not responding by miss anchal. Kindly resolve my issue asap, so that i could appear for interview.
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                                      Lavm
                                      from Manuguru, Telangana
                                      Dec 26, 2018
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                                      Address: Hyderabad, Telangana, 500098
                                      Website: Genpact.com

                                      My aadar number in uan is wrongly updated and there is no option to change aadhar number because it is already in approved status.in order to understand my concerns sgs team taken 3months after that they are asking me to submit documents which is again pointles and useless. I am requesting them to help me in applying offline and they are refusing me to help in that. They submitted jd form and everything and not even giving tentative time i am fed up in follow up. Can any higher authority of genpact look into this concerns there is lot of time delay. As an employee if do same thing willyou guys accept no a big no. So try to understand.
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                                        V
                                        Vishraj
                                        from Gwalior, Madhya Pradesh
                                        Dec 20, 2018
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                                        Address: Gurgaon, Haryana

                                        Hi team
                                        I am vishal singh chauhan ohr[protected] joined genpact on 14may2016. My nho was done on 30may2016 but i was going to office continuously since the date of joining as training was going on and all my batch mates have received their salary but i didn't received my salary of those 17 days from 14 may 2016 to 31 may 2016. I spoke to my manager regarding this a number of times but everytime he told me to wait and said that i'll get a cheque for it. But nothing was done, i spoke to my senior supervisor but still the same happened. At last my manager told me that i'll not get it. My nho was done on 30may2016 because our training manager told me that i need not to go for the nho at noida office and he will arrange an online nho for me because my training was going on so it was late. So please check and clarify. I am attaching a copy of my offer letter here please find it. My fnf letter has been sent to me a long back and since then i am continuously writing to you. But there ia no response. I can only go with my fnf once my salary issue has been resolved. I took this matter to everyone but all in vain. This is my final try.
                                        Thank you!
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