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Genpact Complaints & Reviews

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Updated: Feb 11, 2025
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Genpact reviews & complaints page 10

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V
Vasudha Bisht
from Delhi, Delhi
Sep 7, 2018
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi genpact team

As you already know that my interview was held on 12th july and documentation was done on 19th of july 2018
On the day of my interview it was told to me that i would get joining on 27th of july.
I had very clearly told about my result awaited issue to all hr who took my interview. On the day of documentation aswell each thing was discussed, if there were issues it could have been told to me then.

I kept waiting more than a month for my joining formality. Finally it took place on 31st august.

I am getting no information and clarity about it.
Each week i am informed that it will be soughted next week.
Now genpact played with me as the manager of nab aseem says no place is left.

The hr team says to do night shift if this was case i don't understand why the hell did genpact gave me appointment letter..
Is this a joke for genpact.

I had definitely not expected this sought of response from a mnc company genpact.
The joining date changes day by day

1. On the day of interview: 27 july.
2. After 27 july : 5 august
3. Next date : 10 august
4. Next date : 13 august
5. Today : one more week.

Now this is something company needs to look upon.
A candidate gives the interview qualifes and is treated like a person who has no value for the company.

The only guiding line has been miss srishti, who has acted great support to me in this time period.

I am holding offers from company who ready to pay me higher and ready to give me immediate joining.
But do due my eagerness to join genpact, i have been waiting since so long..

I have waited from 12th of july till 31st august (1 month and 23 days being loyal towards genpact

Still i am waiting, i have to pay my own bills and since last two month i am at home only because of genpact.
I have the appointment letter from genpact still this the situation..

I am very sorry to inform if actions will not be taken against all ppl who misguided me. I will file case against all of them..

Regards
Vasudha bisht
(Selected for nab on 14th july)
I have submitted my all PF related documents to the genpact given address but i m not getting any positive response from there side and i have contacted on tollfree number also but they clearly says mark a mail, on call we are not able to help.
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    sanjeev14581
    May 23, 2018
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    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
    Website: www.genpact.com

    Genpact Headstrong Capital Market (D-4 Sec -59, Noida) spreads employees contact numbers to third party and others agencies. Employees are in great pain by receiving 20-30 calls and messages everyday. Genpact shares mobile numbers to other agencies to earn money on this. We get many calls from LIC, banks, credit cards, car loans, house loan, personal loan etc, even we are not interested on this.

    Even it's a hard and fast restricted policy of Genpact not to share mobile numbers to anyone. They taught us on very first day of joining, but the same mistake Genpact do to earn money by spreading mobile numbers. Kindly take action and check Genpact terms and conditions on sharing mobile numbers to others. Register FIR even to such companies.

    I have asked with some agencies from where they got my number, they say, they got numbers from your company Genpact, even they know our salary and full Name also.

    We are really irritated a lot.
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      D
      divya aitha
      from Hyderabad, Telangana
      Feb 22, 2018
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      offer letter issue

      Address: 521001

      This is a. D. N. V. Damayanthi i completed all rounds in genpact dlf january 29 2018. Next day i'll go uppal and give the type test and commitment letter. They said u will receive offer letter within 48hrs. But i'm not received offer letter or any call i'm waiting 22days, 20 february 2018 i went to uppal branch they said here are no openings. That's why you are not received offer letter. I asked him here no openings then why are you conducted...
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      Karthick Ch
      from Hyderabad, Telangana
      Feb 9, 2018
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      Address: Hyderabad, Andhra Pradesh

      My name is ch. Karthick. I selected in genpact on 18.11.2017 after i waited for a offer letter for more than 2 months till i didn't receive any offer letter i sent pays slips also to thakur. [protected]@genpact.com & prathuysha there is no response, i so many times mailed to bhuvaneswari but there is no response, genpact hrs are playing with our futures pls as soon as possible take any action
      This company sucks doesn't even provide proper transportation facility and guard are the worst part they are there for name sake no and even though if we we are raising concerns there are nobody solve it
      I was cleared interview in Genpact and received LOI and subimte documents also but they are not responding for joining, 25 days have been passed and varification also completed.They do not know that i have given resined.
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        G
        Geetanjali121
        from Delhi, Delhi
        Jan 26, 2018
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
        Website: Genpact.com

        Hi Sir

        I am employee of GENPACT Noida sec 135. They forcefully called all o[censored]s today and when we said them that this is a national holiday then they were tell us leave the job. Kindly take a action sir as soon as possible.

        We are here working approx 1000 employees and no one can tell for the holiday. Sir please take action on GENPACT.

        Regards
        Geetanjali
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          P
          pendora
          from Hyderabad, Telangana
          Jan 14, 2018
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          pf withdrawal

          Address: 500015
          Website: SGC SERVICES

          Sgc services is giving me lots of problems, they say i have 2 pf accounts & i have to merge them for my payment, i have recieved part of my pf but they are just wasting my time, why does the pf be given to the these trusts when they dont know their job, my employee code is 304245 & ohr id is[protected]. Tiger thyagarajan should straighten this out, good...
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          R
          Rahulkumar349
          from Noida, Uttar Pradesh
          Jan 11, 2018
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

          Dear sir/ma'am
          My name is rahul kumar, i have given the telephonic round, typing test, pho even i get the offer letter also, during nho i have given all my documents and id card was prepared even my salary a/c has opened, then i get call from another hr and he said to me your joining is cancel, sorry for inconvenience, you can leave for the day.
          From my point of view this is not right, i have left my previous job 1 month ago. Belhaf of iam joining genpact
          And i was giving the interview from a month ago.
          I was very disappointed, iam rejected it's no matter but matter is that after all process done then i was rejected without giving any reason, and from 1 month i didn't join any where because there is hope joining in genpact (One of the most reputed company).
          So i want to say there is loss of my 1 month salary, this should be full fill, and i get new job even in another company by genpact
          Also find the attachment for my offer latter provided by the company

          Please take need full action as soon as possible

          Thanks & regards
          Rahul kumar singh
          [protected]
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            S
            Shankaranayaka
            from Gurgaon, Haryana
            Jun 14, 2017
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            Address: 560100
            Website: salary account

            Date-14/06/2017
            Name: shankara murthy n. C
            City: electronic city
            District :bangalore
            Pin number :560100


            Dear sir : manager sir please salary account opening new monthly salary please opening new account please understand me please open the open

            Thank you your faithfully
            Shankar murthy nc
            Jun 14, 2017
            Updated by Shankaranayaka
            Monthly salary 10000 only check new account open please open the account sir

            Jun 14, 2017
            Updated by Shankaranayaka
            Dear sir please new account open Salary monthly account and ATM card cheque book
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              Satyasheel Srivastava
              from Noida, Uttar Pradesh
              Feb 20, 2017
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              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

              Hello sir, My name is Satyasheel Srivastava. I was selected in genpact for accounts payable profile. My conducted in 20 December 2016. I cleared all rounds after that hr told me to arrange all my academic documents then I arrange all documents. But haven't receive any call for documentation. So any body can help me that how much time should i wait for the call and its been 50 days from my interview. My hr name is Surbhi verma. My mobile number is [protected].
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                MrMayank Agarwal
                from Noida, Uttar Pradesh
                Feb 19, 2017
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                Offer letter & joining letter

                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                Dear sir/mam

                Its my dream to work with genpact so I have cleared my all interview rounds for AP process and have submitted my experience letter and they said to me that they will call me for documentation after 2-3 day but i haven't received any call and left my previous job as they said to me.

                So any body can help me that how much time should i wait for the call and its been 45 days from my interview�. br...
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                T
                taaresh
                from Delhi, Delhi
                Dec 9, 2016
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                Address: 122015

                Hi Sir,

                There is one person who occupies the space near plot 22A Genpact office and running an illegal parking business.

                He charges Rs. 50/- per car for 12 hours. There is no official board which shows if it is legal parking authorized by Govt.

                Even the charges of Rs. 50/- for 12 hour are also very high. I am not sure who is looking into this or from where the charges and authenticity can be confirm for this.
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                  S
                  Sorry 8888
                  from Delhi, Delhi
                  Nov 4, 2016
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                  Address: Gurgaon, Haryana, 122015
                  Website: WWW.GENPACT.COM

                  Hi all i would let you know that i[censored] are decided to join Genpact it may be wrong decision of you life as mutiple reason.

                  1. Salary is low (at least 25%) as compare to other same level work
                  2. If any party decided by AVP level (Like- birthday party) you need to contribute must
                  3.Every quarter take exam name PKT (min score-70%) and if you fail then chance of termination
                  4. As per Genpact Policy promotion period is pre-defined but they do when they like for example MT to AM promotion period is default 18 month but they do after this and when ask reason...multiple excuse . If employee delay any work then see they fire on it..
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                    R
                    radheykrishna
                    from Gurgaon, Haryana
                    Oct 1, 2016
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                    Address: 122001

                    Sorry to say this company has worst management, they have appointed worst Managers too . my husband has been working here and because of cheap tantrums of Manager, he is facing hindrances in jobs and growth. if one process has completed they do not take their own responsibility to provide them to other process, they first take interview then gave them respective process . ok its fine this thing is in norms ...but i think COOPERATION OF MANAGERS AND HR is also their peak responsibilty. this complaint is just for one MANAGER whose name i couldnt wright as he take this also as revenge but you know MR. MANAGER table will turn one day ... YOU WILL GET THE TASTE OF YOUR OWN MEDICINE ... I KNOW THIS IS SO UNPROFESSIONAL BUT I M A WIFE ... AND YOUR WIFE SOON WHAT I M GETTING...I TRUST GOD REMEMBER MY WORDS MR. MANAGER SOOOOON VERY SOOOON
                    It was worst experience of interview, the interview process is completely hell, & the HR's, they make us to wait hours & hours after an each round and finally they will say we don't have current openings or something like hell ...very very worst..oh god!
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                      G
                      genpact's exploited employee
                      from Mumbai, Maharashtra
                      Jul 18, 2016
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                      Address: Gurgaon, Haryana, 122001

                      Currently working at genpact is the worst experience ever.. Some people here are so diplomatic and insensitive especially the process managers. At the time of nho we were told about the employees security and employees satisfaction but its more than 2 months now and i have been seriously fallen ill due to the careless attitude of managers towards me also theirs forceful greed of meeting sl without even caring about co worker's health. I was told that its a semi-tech process but from the date of production till now i am only taking back to back calls and nothing else and when i fall severely ill and took leave they issued me a cap letter mentioning that i do not informed them whereas i already informed them and also gave them my medical the same day but my manager rejected it. I told my manager that i will complete my login hours by working on sundays but instead my manager threatened me that its better that i leave the job. Right now i have been issued a cap letter, cannot have appraisals and promotions and even cannot go for internal job posting as well, the reason stated to me was that i took unplanned leave (They rejected my medical).. What kind o[censored]nfair practice is that.
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                        subir rai
                        from Kolkata, West Bengal
                        Jun 24, 2016
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                        Address: 700046

                        Sir, my name is subir roy i stay in kolkata genpact hr ananya dutta mail me for the interview in genpact kolkata i walk down there she take interview and the reject me by saying i had only 45% marks in graduation i told her that no marks was mentioned in the eligibility she told me no genpact need 50 % marks.

                        My contact no: [protected]
                        Mail: [protected]@gmail.com
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                          Vivek Kundra
                          from Bulandshahr, Uttar Pradesh
                          Jun 10, 2016
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                          Website: genpact.in

                          Sir,
                          I'm vivek kundra hired from campus placement, and the way we are treated in last two times is way worse than applying for a peon job.
                          I live in dwarka and your management team called me twice and as it took 2-3 hours for me to come to your noida sec-135 office, we are called there and then they make us wait 4-5 hours and then they say we are sorry we'll be having a telephonic round, second time they called and said we are having managerial round again I went to your office and same thing happened.
                          GENERATING IMPACT- I think the professionalism you have showed us is very good and we have a very good impact.
                          I hope if strict action is taken against those HR team members else we'll (all campus placement students) use different media to let everyone know about this company.
                          Thank you.
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                            Sreejan Singh
                            from New Delhi, Delhi
                            May 29, 2016
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                            Regarding relieving letter

                            Address: Hyderabad, Andhra Pradesh, 500081
                            Website: www.genpact.com

                            Hello sir,
                            I have served the company with utmost dedication and resigned on 3rd march, 2016 and served the last day on 16th april, 2016.
                            I have yet not received my relieving letter. Despite calling and mailing repeatedly to my manager (Ratnamala madugula unicy, google account recovery process, hyderabad). I have mba admission pending at indian institute of management without the letter. The management has made no efforts in...
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                            Adel Dhammu
                            from Delhi, Delhi
                            Jan 13, 2016
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                            Address: New Delhi, Delhi, 110060

                            Please help? I have given the interview at genpat company and got selected.i onboarded but didn't go on my first day and didn't work but at the end of the month they given me salary in my account. I didn't sign any bond with them.A man from company came to my home and told that salary aacidently given to you do not touch that money. the most important thing that freaking me out is that they send me warning letter which says i worked for 28 days.absolutly i didn't even step in that office.i think they will try to charge me training fees that's y they r playing dirty tactics.
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                              N
                              Neha Bohra
                              from Hyderabad, Telangana
                              Dec 14, 2015
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                              It been two months and still the name change didnt reflect in my PF and even SGC services is not aware how much time it would take. Is this is the reason why Genpact have outsourced the services to SGC. Who is the appropriate person to contact if we are not satisfied with SGC?
                              Hello Neha,

                              I am sorry to hear, that you are facing trouble with this. Here I have attached an imagd with details please reach them, I am sure they will help you.

                              Pf name correction - Comment #3736181 - Image #0
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                                A
                                advsingh
                                from Delhi, Delhi
                                Nov 24, 2015
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                                Address: Gurgaon, Haryana, 110061

                                Hello, my name is aditya vikram and i m currently working in genpact backend process. Recently i have resigned and after resigning the next day i had gone out due to some urgent reasons and after that i joined office within a week when i came the management cancelled my resignation process as i have to join new job from next month its not possible for me to serve again 30 days of notice period .is ther any ways of leaving without absconding.please help me out .
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