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Genpact Complaints & Reviews

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Updated: Dec 14, 2025
Complaints 248
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33
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Genpact reviews & complaints page 11

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V
Vivek Kundra
from Bulandshahr, Uttar Pradesh
Jun 10, 2016
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Website: genpact.in

Sir,
I'm vivek kundra hired from campus placement, and the way we are treated in last two times is way worse than applying for a peon job.
I live in dwarka and your management team called me twice and as it took 2-3 hours for me to come to your noida sec-135 office, we are called there and then they make us wait 4-5 hours and then they say we are sorry we'll be having a telephonic round, second time they called and said we are having managerial round again I went to your office and same thing happened.
GENERATING IMPACT- I think the professionalism you have showed us is very good and we have a very good impact.
I hope if strict action is taken against those HR team members else we'll (all campus placement students) use different media to let everyone know about this company.
Thank you.
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    S
    Sreejan Singh
    from New Delhi, Delhi
    May 29, 2016
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    Regarding relieving letter

    Address: Hyderabad, Andhra Pradesh, 500081
    Website: www.genpact.com

    Hello sir,
    I have served the company with utmost dedication and resigned on 3rd march, 2016 and served the last day on 16th april, 2016.
    I have yet not received my relieving letter. Despite calling and mailing repeatedly to my manager (Ratnamala madugula unicy, google account recovery process, hyderabad). I have mba admission pending at indian institute of management without the letter. The management has made no efforts in...
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    A
    Adel Dhammu
    from Delhi, Delhi
    Jan 13, 2016
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    Address: New Delhi, Delhi, 110060

    Please help? I have given the interview at genpat company and got selected.i onboarded but didn't go on my first day and didn't work but at the end of the month they given me salary in my account. I didn't sign any bond with them.A man from company came to my home and told that salary aacidently given to you do not touch that money. the most important thing that freaking me out is that they send me warning letter which says i worked for 28 days.absolutly i didn't even step in that office.i think they will try to charge me training fees that's y they r playing dirty tactics.
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      N
      Neha Bohra
      from Hyderabad, Telangana
      Dec 14, 2015
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      It been two months and still the name change didnt reflect in my PF and even SGC services is not aware how much time it would take. Is this is the reason why Genpact have outsourced the services to SGC. Who is the appropriate person to contact if we are not satisfied with SGC?
      Hello Neha,

      I am sorry to hear, that you are facing trouble with this. Here I have attached an imagd with details please reach them, I am sure they will help you.

      Pf name correction - Comment #3736181 - Image #0
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        A
        advsingh
        from Delhi, Delhi
        Nov 24, 2015
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        Address: Gurgaon, Haryana, 110061

        Hello, my name is aditya vikram and i m currently working in genpact backend process. Recently i have resigned and after resigning the next day i had gone out due to some urgent reasons and after that i joined office within a week when i came the management cancelled my resignation process as i have to join new job from next month its not possible for me to serve again 30 days of notice period .is ther any ways of leaving without absconding.please help me out .
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          R
          raju232323
          from Delhi, Delhi
          Oct 21, 2015
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          Address: 110091
          Website: www.genpact.com

          hi, i am rohit soni.i am a bcom fresher. i went to genpact noida sec 135 for an interview in finance and accounts domain. my first managerial round was for r2r profile, the manager asked me 5 accounting questions and the basic hr questions.i answered all the questions correctly without any doubt, then also i got rejected and the reason given was lack of accounting knowledge, infact my communications skills were far better then him.This was really unfair and very unprofessional. next my hr mansi conduced another interview this time for p2p profile, in this particular interview i was asked about the accounts payable knowledge and basic hr question.i got rejected in this as well and reason was lack of accounting knowledge.like seriously she didnt ask a single accounting question and the reason she gave me was so not valid. i am not been able to understand their selection criteria, it was just so unfair with me, i wasnt given a fair chance this was my first interview and the experience was really frustating, also i am down with my confidence level for any further interview thankyou rohit soni [protected]@gmail.com [protected] hr name-mansi tanwar [protected]
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            K
            Komal Nigam
            Sep 16, 2015
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            Address: Jaipur, Rajasthan

            Dear sir / madam,

            I am very disappoint to write this email for hiring procedure in a leading mnc genpact.

            I went for interview round in ganpact jaipur campus. After subsequent round of interviews, hr comments to come next day for next round of interview within the same campus. But when i went next day for final round of interview, manager refused to take interview as vacancy was already filled by someone. I have asked a simple question to manager, why you called for for next rounf of interview in next day, if you had already recruited a candidate on same position.

            Request you to kindly look into the matter so that noone could face such type of behavior from leading mnc ganpact.


            Thanks,
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              I
              immanueal456
              from Hyderabad, Telangana
              Aug 27, 2015
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              Hi i an employee of genpact i left the company and i m suffering frm depression and migrain doctor adviced me to not to work in night shifts and also in the calling process i told this thing to my HR management in wallsgreen process (divya HR) in uppal hyderabad.They told me they will be sending me the relieving letter by email but it had been 3 month from now i didnt even received my relieving letter by email.They are not responding my calls and other ways of contact.They unnecessarily absconded me by telling lie that we have a openings in wellsfargo with all those fake details. Now i dont want to go that company.They made my carrier in loss. what should i do now.. .
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                R
                ritwik.riju
                from Delhi, Delhi
                May 18, 2015
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                Address: Kolkata, West Bengal

                Dear Sir, The mobile no: [protected]. The No is disturbing continuously to my personal mobile no. While receiving the call, using abusive language for girls. While tracing it, it seems as a Reliance Service provider. The call is coming throughout the night and day. Request you to please take action against this user.
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                  P
                  Prashant19
                  from Gurgaon, Haryana
                  Apr 7, 2015
                  Feb 20, 2024
                  This thread was updated on Feb 20, 2024
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                  Incorrect details updated in UAN Portal

                  Address: New Delhi, Delhi

                  Hi, I have worked for GENPACT for 5 years and all PF related query, issue or PF dep handle by SGC services noida branch. EPFO had issue one UAN number for all employees and it’s generated once in employment if we have change the company that number still same. Now SGC updated my incorrect DOB in UAN portal that’s why my New employer is not able to map my new PF account to UAN. I have requested to SGC Correct the same and sent...
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                  V
                  Vikendra Singh
                  from Delhi, Delhi
                  Apr 1, 2015
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                  Background Check Problem

                  Address: New Delhi, Delhi

                  Hi, my name is Vikendra Singh, Reg. ID-2497227, i got offer letter from Genpact on 4th March and on that offer letter date of joining is of 25th March. They told me that their hiring team will call me for my joining date but they didn't call me and when i call them, they told me your joining is cancelled because there is a problem in my background check process but they didn't tell me the reason behind my background check rejection and told...
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                  A
                  Aditya_gaur 87
                  Dec 3, 2014
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                  Cap letter

                  Address: Gurgaon, Haryana

                  Hi, My name is Aditya Gaur.I have worked in Genpact for 3 months in March, April.May 2014.I was not able to serve the notice period due my family problems.I had told the same to my Team Leader.Then i got the letter to send my resignation letter. I had sent my resgination.After 1 month i received a notice to pay a amount of 9500 or there will be a legal action . I dont know what to do as i had never gone through this kind of experience.Can...
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                  praveenkumargupta
                  from Delhi, Delhi
                  Sep 29, 2014
                  Resolved
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                  Resolved

                  not taking care of GENPACT'S employee

                  Address: Gurgaon, Haryana

                  I am very disappointed with the GENPACT, firstly I was redeployed with in 22 days and then as per promise to give me another chance in another process was completely fake. And now my survival has become tough because GENPACT has not paid my salary of 1 month. I do not trust on this company and in my future I would not recommend any one to join this company. Whatever happened with me I would not let happen with my friends and my closed...
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                  Address: New Delhi, Delhi

                  Dear Sir/Madam I, Madhulika Choudhary with OHR Id no[protected]Employee code-417261) was working with India’s no. 1 BPO, Genpact, Gurgaon, Haryana as a Manager. I was working in your establishment from Feb-12 to Mar-13 after working with company like SCB, Bank of America, HSBC. On 29th July-2013, I am surprised to receive recovery notice amount from S.S& Associates on behalf of Genpact India. I am not convince with the final...
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                  pdudeja28
                  from Gurgaon, Haryana
                  Aug 22, 2014
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                  Mobile stolen

                  Address: New Delhi, Delhi

                  Hi my mobile is stolen from metro in kashmere gate metro station, In that there was a SIM and memory card, I went to register FIR but he gave me wrong information and refuse to register FIR. Please track my mobile ASAP as it is expensive as well as having very crucial data in it. MODEL No. : GM 7102 Galaxy Grand 2 IMEI NO.[protected] Thanks and regards Pankaj Dudeja Delhi Address: plot no. 18 mangal bazaar road Vishnu Garden. Permanent...
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                  T
                  Taheem
                  from Idukki, Kerala
                  Jul 18, 2014
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                  Resolved

                  Not receiving line manager round call from genpact instead of clearing all the rounds

                  Address: Hyderabad, Andhra Pradesh

                  Dear sir/madam, I'm Syed brahim MBA(finance) 3 years experienced from hyderabad, attended interview before 2 weeks in uppal for accounts payable, cleared all rounds in two days and asked to come for the line manager round on third day, finally by the end of the day line manager round was finished and i answered all the questions and asked me to wait outside. later i was said that your criteria does not match with this line manager, we will...
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                  M
                  madhulika Choudhary
                  Jul 12, 2014
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                  Address: Gurgaon, Haryana

                  Dear Sir/Madam, Date : 12th July-2014 I, Madhulika Choudhary with OHR Id no[protected]Employee code-417261) was working with India’s no. 1 BPO, Genpact, Gurgaon, Haryana as a Manager. I was working in your establishment from Feb-12 to Mar-13 after working with company like SCB, Bank of America, HSBC. On 29th July-2013, I am surprised to receive recovery notice amount from S.S& Associates on behalf of Genpact India. I am not convince with the final settlement calculations as I belief Genpact India company has to give me Leave Encashment amount of 29, 986/- and relieving letter. It’s difficult to understand why my bonus which is my rightful amount and was rightly paid to me was under recovery letter. Genpact has paid this amount of bonus INR 77, 213 after deducting necessary TDS of INR15, 906 and had issued Form 16 accordingly. I have filed my IT return also after considering this as Income as per the FORM 16 and 26 AS. I worked for the full 2012 period to which the bonus relates to. I was moved to bench and I am not a resigned employee. So why I am not eligible for bonus when at the time of selection of movement to bench date I was convinced by my HR that my bonus will be rightfully given to me and bonus amount will remain unaffected by the decision of process movement. I didn't find any process suiting my requirement because of less opportunity and less co-operation. In the month of February I came to know that I am on my family way. So instead of claiming the maternity benefits I opted to move out, as I thought it will be unjust to a process that after joining for 6 months I will go on maternity leaves. I would have easily claimed maternity benefits by joining any process for the time being. I opted to move out after 3 months and exhibited my professionalism. Now it’s your turn to reciprocate the same and give me back my due leave encasement amount after necessary correction of recovery amount and relieving/experience letter as soon as possible. Kindly let me know if you need evidence for any of my statement or any medical prescription to testify. I could not reply to it earlier as I was not well because of my pregnancy. Thanking you. Name: Madhulika Choudhary OHR Id:[protected] Employee code-417261 Mobile No. [protected] Email id: [protected]@gmail.com
                  Jul 29, 2014
                  Updated by madhulika Choudhary
                  Dear All

                  I am not receiving any update on my complain...Kindly do the needful


                  Best Regards

                  Madhulika
                  Hi Sir/madam,

                  Please have a look at the attached document received from Advocate on behalf of Genpact, asking us to pay around 102500 rupee towards the liquidity charges, as she was not keeping well after telling so many times she was unable to do night shifts genpact hr didnt allowed her to submit resignation letter. Atlast she decided to quit the company and same she informed to HR and Manager. Things were going fine they didnt contacted after that suddenly a mail came from lawyer to pay around 102500 to genpact. which is unjustifiable .. please advice us you can reach us at [protected]@gmail.com

                  Genpact has issued a recover letter of INR 47,227 instead of paying my dues of INR 29,986 - Comment #2746223 - Image #0
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                    V
                    Vijay Kiran Kumar
                    from Mumbai, Maharashtra
                    Jun 29, 2014
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                    Resolved

                    Address: Hyderabad, Andhra Pradesh

                    Hi Sir, This is Vijay Kumar from Hyderabad. I have attended for interview for finance process in genpact Hyderabad. I cleared 7 rounds of interview at genpact uppal. The HR Mr. Ratan([protected]) told me to come for the documentation and the documentation was done. And he told he send the letter of intent within few days, . The letter was provided to my email address. In the LOI it was mentioned 21st May 2014 is the joining date. On the same day i visited the office and waited for long time till evening. The HR team told that the name is not mentioned in the list and asked me to leave for the day. I did so. and he has promised me that he will call me again. I waited for 3 months and no call was made from the HR team. Finally one day i spoke to the HR, he told that documents were not correct. I told to HR that let me come to the office and clarify the doubt and he told that he will call me. Till today no phone call or no communication was done. I lost all the offers which i am having earlier. I am jobless. Because of HR team of genpact, i have spoiled my life and wanted to ... What a stupidity ?! Can anyone please help me out. I am staying at L.B nagar. So they rejected me. So they rejected me. Is this the right reason to reject me? I wasted 4 months due to this. But one thing i can say. Genpact has worst HR team. It loosing its goodwill due to HR people like Ratan...- Vijay Kumar(Hyderabad) MOb:No:[protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      wtfit
                      from Gurgaon, Haryana
                      May 2, 2014
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                      Resolved

                      Address: Gurgaon, Haryana

                      Hi, I am working in Genpact for 6 months and I have grabbed a better opportunity.Now I have submitted my resignation. But the problem is my HR is not ready to relax my bond amount which is of 1 lakh amount. I haven't been provided any training and I haven't done so much of saving to pay such huge amount. Also I can't seek my family's help since my father is retired.Also the next company has asked my previous company's relieving letter. Please help me to get out of this trouble. I don't want to abscond since I want my relieving letter and avoid any future troubles like court notice or legal procedures.
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        S
                        shreyas pareek
                        from Delhi, Delhi
                        Apr 23, 2014
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                        Address: Jaipur, Rajasthan

                        I went to genpact interview office. the guard asked my educational qualification. I said I am 12th passed. he said we take only those people who have completed graduation. I said let me confirm it by receptionist inside but he did not allowed to enter inside. 6 months later I went there and they said me we allow The passed to give interview. meanwhile I took admission in engineering college having fees 70000 rupees. so I want concession of 70000+60000( salary of 7 months) = 150000.
                        Aug 14, 2020
                        Complaint marked as Resolved 
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