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Genpact Complaints & Reviews

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Last updated Feb 8, 2024
Complaints 231
Resolved
33
Unresolved
198
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Genpact Phone Numbers

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+91 12 4402 2000
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Genpact Head Office Address

DLF City - Phase V, Sector 53
Gurugram
Gurgaon District
Haryana
India
122002

Genpact reviews & complaints page 11

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V
Vijay Kiran Kumar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding offer for the candidate

Address:Hyderabad, Andhra Pradesh

Hi Sir, This is Vijay Kumar from Hyderabad. I have attended for interview for finance process in genpact Hyderabad. I cleared 7 rounds of interview at genpact uppal. The HR Mr. Ratan([protected]) told me to come for the documentation and the documentation was done. And he told he send the letter of intent within few days, . The letter was provided to my email address. In the LOI it was mentioned 21st May 2014 is the joining date. On the...
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W
wtfit
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service Agreement

Address:Gurgaon, Haryana

Hi, I am working in Genpact for 6 months and I have grabbed a better opportunity.Now I have submitted my resignation. But the problem is my HR is not ready to relax my bond amount which is of 1 lakh amount. I haven't been provided any training and I haven't done so much of saving to pay such huge amount. Also I can't seek my family's help since my father is retired.Also the next company has asked my previous company's relieving letter. Please...
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S
shreyas pareek
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

given wrong information

Address:Jaipur, Rajasthan

I went to genpact interview office. the guard asked my educational qualification. I said I am 12th passed. he said we take only those people who have completed graduation. I said let me confirm it by receptionist inside but he did not allowed to enter inside. 6 months later I went there and they said me we allow The passed to give interview. meanwhile I took admission in engineering college having fees 70000 rupees. so I want concession of...
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A
Ashwani Anand Singh
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Documents are fake

Address:Gurgaon, Haryana

Dear Sir/mam My OHR Id is[protected] and my name is Ashwani Anand and i am working in Genpact, DLF Phase 5, Gurgaon since 2 months, but today in the afternoon my manager (Devesh Sharma) said that the verification team NASSCOM verified my documents and said that your all of the documents are fake but my all documents are true and GENPACT is the 6th company where i am working now . Then what should i do ? With regards Ashwani Anand Mob-...
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M
Maroodi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical & inhuman behavior of genpact employee

Dear Sir, I am wife of Mr.Vamshi who is working in procurement department of Genpact, Uppal. We have just completed first anniversary.But I have experienced every minute of his torture badly. He is a such a sadist of higher order, leads me to attempt suicide and luckily escaped from death. A complaint was lodged at Chikkadpally police station in this regard.We had a baby girl of 3 months old. But since her birth, he started hating her as...
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Mohammad Ghouse Raza
from Kavali, Andhra Pradesh
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Rejected after Completion of Final Round

Address:Andhra Pradesh

Hi,This is Ghouse. I got the call from Consultancy that you have interview in our consultancy for Accounts Payable in Genpact.I went to consultancy i cleared 5 rounds in consultancy office in the observation of HR persons of Genpact.After Completion of 5 rounds they told that " you have the Final round in Genpact,uppal with HR manager.i want to genpact at 4pm they called at 8pm to HR manager,he asked me about work experience and accounting...
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A
ATP
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake Offer Letter

Address:Bangalore, Karnataka

There was a backdoor entry job for genpact ...

His name is Rahul Thakur or Rajesh
mail id rahul.[protected]@gmail.com
mobile no:- [protected]
he bloody cheater told to deposite RS 5000 in bank account
Bank Name: Axis Bank Account Holder: P.Raja Bupendhra Account Number: [protected] Branch:A.S.Rao Nagar Ifsc: UTIB[protected]
as registration fees

Then he told that he will send...
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8 other people found this review helpful
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RDDGRT
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Genpact India does not follow ANY process at all

Address:Gurgaon, Haryana

Genpact India is a strange company which does not follow any process at all.

I joined it a week before assuming that the company is huge and must be organized.

But to my dismay it is completely opposite of that. Everything just works like at the speed of a tortoise.

And the HR details of even the CEO are completely ABSURD. In MS Outlook, the designation shown of the CEO is that of a consultant.br...
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I
Ibrahim irani
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

male co staff behaviours against girl staff

Address:Hyderabad, Andhra Pradesh

Male co staff behaviours:
sir,my name is Ibrahim,my daughter is working with genpact at gachibowli in dlf building for the past one year,while joining,there was a parents meet and the hr ppl assured us of disciplined office environment and they said they will take care of our children like the way we parents do,we were relived of the tensions of sending our children for night shifts by the way they assured us.but,as days went by,the...
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S
shariq ali
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Job Offer Denied

Address:Central Delhi, Delhi

My name is Shariq Ali Farooquee, A graduate from Delhi University. I cleared my interviews and i was provided with the offer letter, the day before my joining i got a call regarding my joining and the call said my joining has been postponed. i waited for a long time for getting a joining call, frustrated i was that i called up the HR who took my interview and they said that i can't join because of the reason i wasn't a graduate...
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V
vaibhavmittal
from Hardoi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Job Offer Denied

Address:East Delhi, Delhi

Sir,
I am (name) who got the offer letter for GENPACT in WPP GA as a Process Associate from your consultancy after that I got a call from GENPACT for PHO round then I went to Gurgoan Genpact office than I was asked to wait for 4 hours to meet Mr. Alwin (process manager) than he again asked me to wait for another 2.5 hours after which a manager named Dinesh took my interview and asked me acconting technical questions in a cafeteria...
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S
Suhas Jain
from Bengaluru, Karnataka
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training expenses

Address:Bangalore, Karnataka

Dear sir, Im from bangalore. I had worked for Genpact for a period of 2 days. Due to high attretion rate they did not give me training they told me to work on the day 1 without training & I had to quit the job. I informed HR & Manager about this..After 10 months they approached the court and filed a law suit against me saying I absconded. I went to office for 2 day only. The law suit was to recover Rs.80,000 for the training expenses...
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Address:Meerut, Uttar Pradesh

SIR MY NAME IS RAHUL I CLEARED ALL ROUND OF INTERVIEWS IN GENPACT BPO IN CHANDIGARH BRANCH BUT THEY DID NOT GIVE ME OFFER LETTER TO JOIN THE COMPANY THEY SAID THAT OFFER LETTER IS ON HOLD NOW MORE THAN 10 DAYS GONE SIR/MADAM I AM VERY STRESSED I NEED MY OFFER LETTER PLZZZZZZZZZZZ PLLLLZZZZZZZZ HELP ME

MY CONTACT NO IS [protected]
EMAIL ID:- [protected]@gmail.com...
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KaushiKb
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misleading email for Google AdWords assistance

Address:West Bengal

Genpact.com is using their email outgoing name as "Support, Google" whereas they are only support agents under contract with Google and not directly a part of Google Inc. So Genpact is practically misleading email receivers by showing they're Google Support staff!

Genpact is also sending out misleading emails which states :-

"Thanks for your interest in Google AdWords. We see that you have...
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M
makala.Vanitha
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Not received the PF AMOUNT

Address:Hyderabad, Andhra Pradesh

PF not received
To

The Regional Provident Fund Commissioner
Regional office, Barkatpura,
Hyderabad.

Subject: Not received the PF AMOUT

I am Makala.Vanitha, I submitted my provident fund withdrawal in Marchl 2011 and the amount is not credited to my HDFC account yet, could you please let me know the status of my PF claim and also process.

PF.No: AP/HY/53763/272br...
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A
anuj luthra
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

abscond without reason

Address:Haryana

hi i an employee of genpact i left the company and i m suffering frm depression and migrain doctor adviced me to not to work in night shifts and also in the calling process i told this thing to my management tht i would nt ablke to serve the notice period i send my resignation along with the letter tht i m nt able to serve the notice period along with my medical documents still i m receiving the letters frm genpact to talkto ur management...
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H
hardika1101
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Termination

Address:Hyderabad, Andhra Pradesh

Hello Sir/Madam,

This is Saraswathi Worked with Dell for 6 years and joined Genpact BPO( located in hitech city).
It was a new process which is a pilot process all together.

Took the training for 3 months and started taking calls.

there was a new process call CA* computer associates**.This new process went back.

Prior which few of the employees in genpact got CA escalation...
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G
gayattrij
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Need to Shut Down Fraud Consultancy

Address:Delhi

Hi,

This is to inform you that i was working with RMS India Pvt. Ltd.(BPO) and I went for Genpact Interview on Oct-06th-10 at HIGHER SERVICES, 101, 1ST FLOOR, SUNEJA TOWER NO. 1,JANAK PURI, I got an call from this consultancy a day prior from Phone number([protected]) by MEGHA, When I reached there I met with DEEPIKA (Consultancy Supervisor) her Phone number is [protected], She conduct my first round with PARICHAY as Genpact...
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R
R Santosh Kumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Real/fake

Address:Andhra Pradesh

HI,

sir i would like to inform dat i recieved a message in my mobile claiming i won £400,000.00GBP from irish draw asking to give details of name age email etc to an email
den i recieved a call on 17th from this number [protected] asking me to deposit 35,000 in the acount of Indian customer clearance officer so that he can come to my city and give me the winning amount.
am writing whole mail n details
""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""br...
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P
Parul Tayal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delayed delivery + Rude Behaviour

COMPLAINT

My courier package (POD Number [protected]) left Delhi on 25 Feb 10. Reached vadodara at Bluedart office on the 27 Feb 10.
I have not yet received it till 03 Mar 10. And the office still does not know which delivery person has taken the package.

On calling the Dlue dart personnel, there was no response. On being told that we will collect it on our own they say that it has left the office. It...
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