Claimed

Genpact Complaints & Reviews

1
Last updated Feb 8, 2024
Complaints 231
Resolved
33
Unresolved
198
Quick Links
Statistics
Share
Contacts

File a complaint to Genpact

Having problems with Genpact?

File a complaint and get it resolved by Genpact customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Genpact
Customer Service Contacts

Genpact Phone Numbers

Phone
+91 12 4402 2000
54
47

Genpact Website

Genpact Head Office Address

DLF City - Phase V, Sector 53
Gurugram
Gurgaon District
Haryana
India
122002

Genpact reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
mohdabdulrahman
from Hyderabad, Telangana
Mar 14, 2022
Report
Copy

PF withdrawal status showing Pending/not responding

Address:Hyderabad, Telangana, India

I have applied for my PF withdrawal on 7th feb-2022 thorugh goodera.com online and submitted hard copies as well. Its been morethan one month i have not received any response so far. When i checked on EPFO webiste it is showing it will take maximum 15-20 days to process the request and to get amount in my account. My OHR id is[protected] and PF application# GP111653.

Please let me know the current status of my application....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
SaGar KiShore
Mar 5, 2022
Report
Copy

UAN KYC not updated

Address:19-5-479/40/A/1/2, S.P.Nagar N.M.Guda Kishan Bagh, S.P.Nagar N.M.Guda Kishan Bagh

I left the organisation in 2015 ID:[protected]
And till know I'm unable to update and transfer my pf to new pf account....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Megha Garje
Mar 5, 2022
Apr 27, 2022
This thread was updated on Apr 27, 2022
Report
Copy

I am complaining about fake offer letter

Address:Hyderabad

Hi, 10 days ago I received a call from Genpact stating that my profile has been considered for a role in IT dept. 1st round was taken on call verbally, 2nd round was technical round, they provided me with a link to give the test but I couldn’t pass that test as I didn’t have technical knowledge, but after couple of days I received all from that person stating that they would still consider my profile and proceeded with 3rd round which...
+2 photos
Helpful
20 other people found this review helpful
20 found this helpful
2 Comments
Report
Copy
D
durga321
Mar 4, 2022
Report
Copy

Not able to view PF balance

Address:Delhi IT Park, Swastik Nursing Home, Eastern Approach Road, Shahdara, Shastri Park, New Delhi, Delhi 110053

I need to check the balance for my PF Account No. DL/20846/130893

There is no facility available to check these balances online or request for PF account statement. It is very frustrating to not have an online facility for such a simple thing. Can you please help me out in getting my account statements

Regards...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Priyadarshani Srivastav
Feb 28, 2022
Report
Copy

Job Application portal

Address:Noida

Dear Management,
I'd like to state that I have tried multiple times to apply for the job, "Domain Trainee- Sourcing and Procurement". But unfortunately, I can't complete it by some technical problems. The application says that "No items correspond to the specified criteria. Please select other criteria." Please look into it....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shahinsha Parakkal
Feb 14, 2022
Report
Copy

Problem in application filling

To whom may it concerned,

It is my pleasure to inform you that I am really impressed about this company. I have tried more times to apply for job post in this company. But unfortunately, I can't complete it by your technical problems. Because, during my filling, your application says that "No items correspond to the specified criteria. Please select other criteria." what I will do. How can I complete it.
I hope your...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lavjeet Singh Bhatia
Feb 9, 2022
Report
Copy

Management of Genpact

Address:Ward no 19 subhaspally Kharagpur paschim Medinipur, Kharagpur
Website:Genpact

Dear Management
I'm writing this letter in regards to my Joining in Genpact which was revoked just because of failed to submit the E Adhar Card copy which I'm not getting from the website after trying thousand times...I need resolution on this...plz help...Any management or any HR department is also not helping me on this what kind of company is this......
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
H
heemanshi1357
Feb 8, 2022
Feb 9, 2022
This thread was updated on Feb 9, 2022
Report
Copy

Notice period recovery

Address:Stellar, Noida sec 135

Hi,

I have recently left Genpact due to my medical issues which I discussed with supervisors, they instead of showing concern commented bad on my intentions.
I showed them the visits to my doctor as well which they can verify.
After lot of discussion I received on email that my notice period is waived but as soon as my supervisor came to know that on email they approached and changed the nda to 3 months recovery...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
1
19840241
from Chennai, Tamil Nadu
Feb 5, 2022
Feb 12, 2022
This thread was updated on Feb 12, 2022
Report
Copy

Genpact Trust PF WITHDRAWAL ISSUE

Hi,
I am ex employee of Genpact OHR:[protected], I have been trying to withdraw my PF since 2020. I have enrolled in PF program and submitted all the documents. When I followed up they said that it is sent for approval. Till date I have not received my PF amount. My contact number is [protected]/[protected]. I request you to look into this issue and provide a resolution. I would like to receive my PF amount at the earliest to avoid further...
Helpful
6 other people found this review helpful
6 found this helpful
1 Comment
Report
Copy
V
Vinay11285
Feb 2, 2022
Report
Copy

Pf trust tfr

I joined Genpact in Dec 2007 and left in March 2013. At that time this UAN thing was not there... I again joined Genpact in July 2018 and now I have UAN, I raised query to transfer of my old pf to UAN linked new Pf account but Pf team is asking to apply for new UAN. Having two UAN is illegal. And I don't understand the logic of applying for UAN when I already have UAN...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Satyam364
Jan 31, 2022
Report
Copy

Wasting the times of Candidates

Just wasting the time of Candidates by taking interview from 11 am to 8 pm and then no reply no revert from them.. Although they always waste the time.
I was waited Since 11 am to night 9 pm 3 times then also no reply from them.. I dont know who makes them as a recruiter they even not eligible for 1 class teacher also They dont have manner how to behave . i am now doing case against this Genpact company Its a fraud company...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shyam Sundar Pandey
Jan 20, 2022
Feb 17, 2022
This thread was updated on Feb 17, 2022
Report
Copy

PF amount not settled after multiple reminder and mails

Dear Team,

I have worked in Genpact during 2014 to 2017. My OHR I'd was[protected]
I have requested for of withdrawal, all the needful has been done from my side in December 21 but I have not received any clarification regarding my of status or claim.

Have raised multiple mails but have not received any revert from your pf desk.

Regards
shyam Sundar Pandey
OHR[protected]br...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
T
Tusar Sharma
Jan 20, 2022
Report
Copy

PF Amount

Address:DLF, Hyderabad

I used to work in Genpact DLF Hyderabad office in the Thomson Reuters process. I had left the organisation in jan 2016 and I am yet received my PF amount from Genpact....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Montu1980
from New Delhi, Delhi
Jan 19, 2022
Report
Copy

Need experience letter 1

Address:Greater Noida sec 135

I have not received my 15 years genpact experience letter yet. I left genpact on 26 Nov., 2021. My last process was Carlsberg, Noida, UP, India. My manager name is Saroj Das, Senior Manager is Manoj Kharkwal, HR is Shikhee Rawal

HR Shared Services

DLF Phase V, Sector 53

Gurgaon Phase V IN – Office, Haryana, 122002

Without my Genpact experience letter. I am missing out so many...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
T
thota amarnath
Jan 17, 2022
Report
Copy

FandF Issue

Address:Hyderabad

Hi Team,

This is Thota.Amarnath my employee id is[protected] i have resigned the organization on 24/11/2021 till date i did not receive any fandf status and experience letter....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Montu1980
from New Delhi, Delhi
Jan 12, 2022
Report
Copy

Need experience letter

Address:Genpact, Noida, UP, India

I have left genpact on 26th november, 2021. I have worked in genpact for 15 years from April, 2006 till Nov., 2021. I have not received experience relieving letter from Genpact. I was from the Carlsberg process in Noida. Sub process is Accounts Payable- Duplicate Audit Team. Manager name is Saroj Das, Senior Manager: Manoj Kharkwal. MD is Mr. Manish Dagga. I have written so many emails to the genpact exit team and to my senior manager. I...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
H
Haseem7
from Hyderabad, Telangana
Jan 12, 2022
Report
Copy

PF withdrawal issues

Address:IDA Uppal, Opp Ngri, Plot No 14/45, Habsiguda, Uppal, Hyderabad, Telangana 500039

Hi my name is Mohd Haseem Uddin OHR[protected]. I have submitted my pf withdrawal back in May 2021 and till date I dint get any resolution. I am being asked to go through several procedure which is actually not my fault. Because during my tenure in Genpact there was some internally movement issues. I had it was for Trust and charity it was going.
So, now its been so many and moreover its my money why I am suffering and why should I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I was an ex employee of the above mentioned company and for which i raised a request 2months ago for the transfer of my PF account amount to my current and one EPFO account which us currently active. This request was raised via EPFO website portal in the form of Form 13 claim request. It has been pending ftom my previous employer i.e. Genpact India Pvt Limited since Nov 2021 the request raised month. I Have done a several follow ups via emails...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Souban Soubu
Dec 27, 2021
Report
Copy

No response,got stuck in the middle of interview

Hello...
My second round interview process had been completed. I had completed the assessment. But after this process the recruiter named Rajashree didn't respond till today. The assessment was submitted second day of this month.
I sent her many mails, but she does not respond

I won't state i am 100% eligible for this opportunity
Anyway it will be grateful if you explain the reason for this
I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harleen_Kaur
Dec 27, 2021
Report
Copy

Provident Fund

Sir/Madame
I had received a call regarding Provident fund. Some programme related to rovident fund I on in which I can collect my Provident Fund but I haven't received any email regarding the same. My email ID is [protected]@gmail.com and my contact number is [protected].
Kindly revert.
Thanks
Harleen Kaur...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy