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Genpact Complaints & Reviews

www.genpact.com
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Updated: Feb 26, 2026
Complaints 252
Resolved
33
Unresolved
219
So far, so good. Genpact is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Genpact will keep up the work and continue to help more customers with their concerns even better 🤝
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Genpact reviews & complaints page 5

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A
Anu Chhetri
Oct 9, 2023
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Address: Gurugram

I am writing mails to the HR department as well as my HR at that time Anushweta and HR manager to accept my PF withdrawal request however there is no response from them and the team as well. It is very disappointing and seems like they are ignoring my mails and I am mailing them form last 15 days. I am also doing top up mails coz i understand sometime mails can be missed but alas this is not the case. They just need to open their PF portal and they need to accept my PF withdrawal request. I have provided my details over the mail and i have also shared if they need anything do let me know but till now no response. I just want them to accept my pf withdrawal request.
Genpact customer support has been notified about the posted complaint.
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    S
    Swetha1019
    from Madurai, Tamil Nadu
    Oct 3, 2023
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    I have applied for process associate role in Genpact. I'm getting the error as No items correspond to the specified criteria. Please select other criteria.
    I tried many times but still getting the same error.
    Genpact customer support has been notified about the posted complaint.
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      M
      Muskanshaikh1905
      from Pune, Maharashtra
      Aug 24, 2023
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      When I apply online for application form the after the personal information it is not further processing. The application is for Assistant Manager - Financial Planning & Analysis (Job Number: COR025424) and it shows No items correspond to the specified criteria. Please select other criteria.
      Genpact customer support has been notified about the posted complaint.
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        I
        IndraniT
        Aug 18, 2023
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        I was registered process associate trainee in Genpact but the page where we fill the personal details is showing that 'No items correspond to the specified criteria. Please select other criteria.' I tried so many times still it shows like that. Please help me with the necessary doing.
        Genpact customer support has been notified about the posted complaint.
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          G
          [email protected]
          from Guntur, Andhra Pradesh
          Aug 5, 2023
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          Address: 2-69 Kantepudi
          Website: NA

          Hi, I am Mogilipalem Thirumala Gowtham former student of JNTU k (my roll number is 10901A0332 ) I've completed my BTech in the year 2014 and i needed to submit my BTech OD which i haven't collected at that time so now when I'm trying to login into the website of JNTU k to apply for OD I'm unable to login Please help me with a solution so that i can apply for my OD and continue with the process
          Genpact customer support has been notified about the posted complaint.
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            S
            Suparnna M
            Jul 29, 2023
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            I was applying for the job Management trainee in Genpact but the page where we fill the personal details is showing that 'No items correspond to the specified criteria. Please select other criteria.' I tried so many times still it shows like that. Please help me with the necessary doing.
            Genpact customer support has been notified about the posted complaint.
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              M
              Meenakshi Jethi
              Jul 22, 2023
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              Address: Vasant kunj Enclave Delhi
              Website: Linkedin

              When I am applying for the post of Process associate everytime it is saying error no items correspond to the specified criteria. Please select other criteria. What's the solution for it? How can I apply for this?
              Genpact customer support has been notified about the posted complaint.
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                D
                devi.tutti
                Jul 15, 2023
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                Uan and pf withdrawal
                Genpact customer support has been notified about the posted complaint.
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                  S
                  [email protected]
                  Jul 13, 2023
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                  Address: kolkata
                  Website: Process Associate - R2R-HEA009051

                  Errors occurred on this page, could not proceed. Please correct the errors before proceeding. Beginning of error list.
                  No items correspond to the specified criteria. Please select other criteria.
                  I am trying several times to apply but same error shwoing please help me out as soon as possible.
                  Genpact customer support has been notified about the posted complaint.
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                    S
                    [email protected]
                    Jul 13, 2023
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                    Address: kolkata

                    Errors occurred on this page, could not proceed. Please correct the errors before proceeding. Beginning of error list.
                    No items correspond to the specified criteria. Please select other criteria.
                    several times am trying but same rror showing please help me out.
                    Genpact customer support has been notified about the posted complaint.
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                      J
                      Jeewansk
                      from Noida, Uttar Pradesh
                      Jul 13, 2023
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                      Hi, I am former employee of Genpact worked during 2016-17 and I applied again in genpact 31 may 2023 and hired by Manager in video call. Later hr called me and discussed offer amount and CTC. And I have resigned on that basis in my current organisation now later on hr rejected my application saying you are not fulfilling our hr criteria.

                      Please help me what should I do.

                      My contact number is : [protected]
                      Genpact customer support has been notified about the posted complaint.
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                        N
                        Neha saraswat
                        from Delhi, Delhi
                        Jul 10, 2023
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                        Address: RZ 23/2 STREET NO.18 INDRA PARK PALAM COLONY NEW DELHI 110045

                        The above stated error message is appearing when applying for the job. What to do?
                        Genpact customer support has been notified about the posted complaint.
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                          S
                          [email protected]
                          Jul 1, 2023
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                          Not able to apply for process associate role in genpact. While filling the skills section it’s showing No items correspond to the specified criteria. Please select other criteria. what to do?
                          Genpact customer support has been notified about the posted complaint.
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                            S
                            Siya Aggarwal
                            Jun 14, 2023
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                            When I am applying for the post of Process associate everytime it is saying error no items correspond to the specified criteria. Please select other criteria. What's the solution for it? Kindly tell.
                            Genpact customer support has been notified about the posted complaint.
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                              N
                              Neha10244
                              from Rajkot, Gujarat
                              Jun 12, 2023
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                              Website: genpact.taleo.net/careersection/sgy_external_career_section/jobdetail.ftl?job=COR025424&tz=GMT-05%3A00&tzname=America%2FChicago

                              When I apply online for application form the after the personal information it is not further processing. The application is for Assistant Manager - Financial Planning & Analysis (Job Number: COR025424) and it shows No items correspond to the specified criteria. Please select other criteria.
                              Genpact customer support has been notified about the posted complaint.
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                                K
                                Kaushlendra90
                                from Raebareli, Uttar Pradesh
                                Jun 3, 2023
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                                Currently trying to apply for Job of
                                Process Associate – Data Management
                                job at Genpact. Even after filling all the details correct its showing "No items correspond to the specified criteria. Please select other criteria. ".
                                Kindly check it and try to resolve it as soon as possible.
                                Genpact customer support has been notified about the posted complaint.
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                                  K
                                  KASHYAP E K
                                  May 22, 2023
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                                  Currently trying to apply for Job of Business Analyst-Data analyst job at Genpact. Even after filling all the details correct its showing "No items correspond to the specified criteria. Please select other criteria. ".
                                  Kindly check it and try to resolve it as soon as possible.
                                  Genpact customer support has been notified about the posted complaint.
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                                    T
                                    Tilak Bhusan Nayak
                                    May 22, 2023
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                                    I am Tilak Bhusan Nayak OHR id[protected]. I have raised a KYC process in EPFO portal and the Employer Digital Signature is pending for approval. Please kindly verify my KYC on EPFO.
                                    Thankyou.
                                    Genpact customer support has been notified about the posted complaint.
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                                      U
                                      Ujjwal Mendhe
                                      May 20, 2023
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                                      Address: hydrabad
                                      Website: genpact company

                                      My Name is Ujjwal Mendhe, And i am applied to hydrabad based genpact company few months ago, and it is my first campus placement. i was go through all hiring process of genpact. and i passed all the exam. even the final interview, and i got selection mail also from genpact, but few days after selection mail they said to me that you are reapply. this hiring is cancle . is it right or wrong . that time my situation is like to attempt suicide . because i was wasted my 3 to 4 month to this hiring process. i am attach my all selection mail photos below.
                                      thank you !!!
                                      Genpact customer support has been notified about the posted complaint.
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                                        G
                                        girish1531
                                        from Chittoor, Andhra Pradesh
                                        May 5, 2023
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                                        When i applying to " Business Analyst - Data Analyst (Job Number: MAN012571) " job, error was occurring while filling the details. pls solve this soon.
                                        Genpact customer support has been notified about the posted complaint.
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