Genpact Complaints & Reviews

After selecting for process not sending any linknor mail for document submission.
PAVANI POREDDY she is person who misleading the employees and giving false commitment. JUST SHAME

HI My name is Sunil Kumar I am an ex employee of Genpact I selected on 10th Nov 2021 for AXIS Inbound Process
I had salary discussion. HR told me that she will send offer letter and link for uploading the documents and no update was given to me.She is not sending the link and offer letter even though I sent 3 emails for asking updates and her name is Pavani Poreddy

Hi team,

This is really unprofessional behaviour that even after verbal communication of selection I have not been provided offer letter this is like playing with career of candidate just because you are that position

HR don't pick call and neither give proper information over email

I have been interviewed on 9th Oct.21 and on 13th October 21 I have been informed about selection and did salary...

I married a girl, she is working as a Lead Consultant at GENPACT Pune.

After 6 days of marriage she left my home, without proper genuine reason.

After 2 months, Me and my father went to her home, she is cooking stories.

Because of her behaviour my father got severe health issues and entire family into deep depression.

Her entire won't attend any phone calls.

She clearly...

Name : Geeta Sharma
OHR :[protected]

I resigned from the company on may 2019 due to some medical issues, but I am still getting mails from the company. So please confirm my status with the company if I am still an employee for the Genpact India PVT. LTD. I would like to continue as an employee if its possible.
For some other process and let me know if there is any process which is providing WFH during this covid situation.

In year 2017 Genapct has changed its Name from Genpact Services LLC to Genpact India Private Limited, i have joined in June 2016 and exit December 2018, my PF from July 2016 to Jan 2017 has been transferred but after name change somewhere in Feb 2017 it didnt got transferred and also the service history also not visible in PF portal, i have been following up with the SGS service (who takes care of PF) from last 2 years, but they are only...

The HR team at Genpact is the worst first of all they treat the employees and interview candidates as their slaves. They do not bother for other persons aspiration and feelings. They are very rude and harsh... The worst experience I had was at Genpact..I had completed my three rounds on 13th August. And I got a call from hr after 2 days back that my candidature got selected.i had submitted my all the documents and details. After that they...

Hi Sir,

My PF rejection reasons are as follows :

1) Name mismatch -: All names are completely matching, please find the attached my UAN card, PAN, Aadhar card

2) Wage amt more than 15000 - : Employer Genpact already submitted 3A form.

I am trying to transfer my PF and Pension fund for last 7 months but still not resolved.

Please transfer my PF and Pension to my current Employer Wipro asap as soon as possible.

Grievance reg. no. SROWF/E/2021/39314
Please do the needful at the earliest.

Regards,
Santosh Kumar Shaw
UAN[protected]
Kolkata
+91 [protected]

Hi,

OHR :[protected]
DOJ :[protected]
DOE :[protected]

Please find my relieving letter attached.

UAN :[protected]

PREVIOUS PF ACCOUNT NO : PYKRP[protected]

PRESENT PF ACCOUNT NO : TNMAS[protected]

TRANSFER CLAIM TRACKING NO :[protected]

My transfer claim request has been pending with Genpact for months now.

I lost my father due to covid recently. I spent each and every penny on his treatment and couldn't even save him. Now, being the eldest in the family i have to provide for them. I am going through a financial crisis. I submitted a claim on EPFO and noticed, you guys are still holding my money. You've no idea how inconvenient it is for me now only because Genpact wasn't responsible enough to transfer my own money to my current account. I shouldn't even have to do this, this is something thats done by the employer.

This is illegal and I have filed a grievance with EPFO regarding this issue. If my money is not transferred to my current PF account immediately, I will not hesitate in filing a police complaint against Genpact.

I believe I have shared each and every detail to make things easier for you and I hope you will do the same for me by transferring my money immediately.

Looking forward to your response!

Thanks & regards,
Nidhi

I waited for the L1 escalation but obviously Genpact didn't bother to respond. I am hoping my request will be approved by L2 or L3. If I don't receive any response with 48 hours, I will be forced to lodge a police complaint for holding my PF money against Genpact.

Hi,

I am writing this with my personal experience with Genpact, as after selecting in Genpact as lateral, there process till documents submission is very fast, but after that it will be very worst experience with me as no one will reply to your e-mails.Now it’s been 1 month after documents submission didn’t get offer letter and no communication from them about status of candidature, I had dropped 10 email to the HR who took my HR Round but there is no reply from HR. It is very unprofessional behavior from MNC company like Genpact. So I am requesting those experienced professionals waiting for there offer letter like me please move forward and keep looking for more opportunities. There is no point in waiting for it. The worst thing is they don’t reply to your emails.

Hi Team, I have submitted my documents for withdrawing my PF anount on 27 june 2021 and documents reached the Location on 1st of July. However I tried calling the SGCservices department but haven't received any reply yet for my claiming status of Pf...Kindly help as I m in need of money due to Emergency.

Hi Team,

I am an ex-employee of Genpact. I am in Australia right now and I need a few documents for Australia immigration purposes for which I sent a request a month ago and sent 5-6 reminders after some days of gap but I am not getting any response. I have tried on below mails:
hr.[protected]@genpact.com
Shiv.[protected]@genpact.com,
[protected]@genpact.com

So I would request you to assist me or route my request to the respective HR department who can help me.I am completely blind in terms of accessing my HR team. I cannot explain my urgency as it has been delayed almost a month. My sponsor company has sent multiple reminders to submit the required documents.

I will appreciate your help.

I have tried to call there recruiters regarding a job posting and they did not pickup the call I have called about 7 recruiters Patanjli, Urvashi, Akriti and Ria but non of them ever pickup the phone call it's so rude, in this vertical word how can somone apply for the job, and moreover you have posted job on job boards so somone should be there to attend the candidate I know in India there 100 of 1000 of people are applying for the jobs but still one should be there to assist candidates

Dear Team

Kindly accept my apologies for sending this mail to you directly because i tried all the possibilities but i didn't find the solution only atlast iam sending this mail to you.once again iam sorry for sending this mail.
I worked in Genpact in[protected] in Madhapur branch, Hyderabad, INDIA. I worked in ICICI collection process.During this period i wrote DRA certified exam and i cleared.Currently iam working in banking sectore currently they need this certificate or register number.
I tried to reach all my old contacts but no one in working genpact now. I tried all the possibilities to reach HR and training team but no one helping.My humble request to get this DRA register number sir.

My OHR Id:[protected]
Name : THAMIZHINIYAN T
Contact number : [protected]

Thanks
Thamizhiniyan T

This is in regards to my settlement post me resigning from Genpact .My PF statement says a different amount however the amount I have received via epfo is way too less.the SGC service is not at all responding in the right manner .
Also my Income tax deduction as per form 16 issued is 16266 where as on the IT portal the amount reflecting is 13898.
Have requested the exit HR team to file a TDS correction however haven't received...

Hi all

Here a consultancy is getting the job done by taking money. In Aligarh.

Thanks
Sahid khan

Hi,

I have worked in Genpact Sep-2017 to May-2019. i have raised request for transferring my PF from Genpact my current organization . But still my PF is not transferred yet still pending in Genpact side almost 1.5Yrs completed. I am continuously sending mails they wont reply .

please help me on this
My EMP ID :[protected]
mujafar.[protected]@gmail.com...

I have emailed the company a multiple times but they do not even bother to give me my relieving letter and full and final. Amount as it has been more than 2 months now....

Hi All,
My exit date is not correct in PF site generally whenever you leave a company it should get it updated automatically in my case it did not updated since last 2 years. I made a follow up in Feb 2021 for which SGC replied they sent this to PF office on 18th Feb 2021.Then I raised an compliant in PF office they are asking me for an acknowledgement number.Then I requested for an acknowledgment number from SGC services they don't have answer since six months.please help me in this regard.

Hi, this is bibaswan bhattacharyya of kolkata, i have applied to genpact (kolkata) twice, on the month of april 2021 as process developer, cleared all rounds, singed the commitment sheet, the hr (rashmi pradhan) told me that my profile is in hold for my experience issue, as it is my family firm experience, and accept the process associate rtr profile for which no experience will be considered. I duly accepted the same, but no response came, on enquiry i found out that my profile has been rejected.
Similarly on 30th june 2021, hr barnali dutta scheduled an interview for accounts payable position as an apprentice for 15 months. as for no experience i accepted the same and cleared all rounds of interview, singed the commitment sheet again on 4th july 2021. on 5th july hr barnali dutta conveyed the profile is on hold for changes in recruitment requirement. upon further enquiry from hr priyanka das, i found that my profile is on hold for no experience. i asked her that it is for an apprentice position for 15 months and i was told that no experience will be required. she was very rude and asked me why didn't i apply elsewhere . I have all the evidences of documents, communication in the form of recorded calls and mails. i really wasted my 4 months trying for genpact as i heard the work culture in the company is good. this kind of hr behaviour, justification is not ethically correct and genpact will loose its goodwill eventually for this type of hr.