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Genpact Complaints & Reviews

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Updated: Jan 5, 2026
Complaints 251
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Genpact reviews & complaints page 7

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M
Mohammed Fasihuddin
Dec 16, 2021
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No proper Response From the Recruiter

Address: Uppal, Hyderabad India.

Dear Sir,
My Self Mohammed Fasihuddin Bearing Mobile No:- [protected]. I have attended 10-December-2021 Zoom meeting and I was waiting for the round of H.R. after Clearing P.I.R But Removed me Directly from the Meeting and till Now their is no Response from Genpact. Again I got connect in Daniel Cibil Francis personal Meeting Room. MEETING ID:-[protected] on 14-Dec-2021 but host Mr.Sadath Ather informed me to connect on 15th and...
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Kruthika reddy
from Hyderabad, Telangana
Dec 16, 2021
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Hi i have resigned genpact and last working day was on dec 10th but i was not able to submit on 10th .today i.e 16 dec i am at office to surrender my assets where they want a exit ticket number which i was not informed by my manager now where i am calling him and texting him he is not responding i was already calling him from past 2days where he doesn't respond. Just because an employee exit a company it doesn't mean u dont respond to her/his calls when they need your help. Completely unethical and unacceptable.Worst experience with genpact and would never recommend anyone else to work with genpact
Genpact customer support has been notified about the posted complaint.
Manager name :Suraj suklah, blue tick process, Hafeezpet, Hyderabad
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    Shreshth Upadhyay
    Nov 17, 2021
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    I am ex -employees of Genpact, Worked there from[protected], looking for PF no to make withdrawal. But there is no answer from Genpact.
    OHR NO[protected]
    Genpact customer support has been notified about the posted complaint.
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      Sunilbkhh
      from Hyderabad, Telangana
      Nov 12, 2021
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      Address: Hyderabad

      After selecting for process not sending any linknor mail for document submission.
      PAVANI POREDDY she is person who misleading the employees and giving false commitment. JUST SHAME
      Genpact customer support has been notified about the posted complaint.
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        Sunilbkhh
        from Hyderabad, Telangana
        Nov 12, 2021
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        Address: Hyderabad

        HI My name is Sunil Kumar I am an ex employee of Genpact I selected on 10th Nov 2021 for AXIS Inbound Process
        I had salary discussion. HR told me that she will send offer letter and link for uploading the documents and no update was given to me.She is not sending the link and offer letter even though I sent 3 emails for asking updates and her name is Pavani Poreddy
        Genpact customer support has been notified about the posted complaint.
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          anushalilu
          from Mumbai, Maharashtra
          Oct 26, 2021
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          Didn't receive offer letter

          Hi team,

          This is really unprofessional behaviour that even after verbal communication of selection I have not been provided offer letter this is like playing with career of candidate just because you are that position

          HR don't pick call and neither give proper information over email

          I have been interviewed on 9th Oct.21 and on 13th October 21 I have been informed about selection and did salary...
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          Venkat Subba Rao Yammani
          Oct 9, 2021
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          Matrimonial

          I married a girl, she is working as a Lead Consultant at GENPACT Pune.

          After 6 days of marriage she left my home, without proper genuine reason.

          After 2 months, Me and my father went to her home, she is cooking stories.

          Because of her behaviour my father got severe health issues and entire family into deep depression.

          Her entire won't attend any phone calls.

          She clearly...
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          geet bisht
          from Delhi, Delhi
          Sep 22, 2021
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          Name : Geeta Sharma
          OHR :[protected]

          I resigned from the company on may 2019 due to some medical issues, but I am still getting mails from the company. So please confirm my status with the company if I am still an employee for the Genpact India PVT. LTD. I would like to continue as an employee if its possible.
          For some other process and let me know if there is any process which is providing WFH during this covid situation.
          Genpact customer support has been notified about the posted complaint.
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            kravieja
            Sep 16, 2021
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            Provident Fund Transfer

            In year 2017 Genapct has changed its Name from Genpact Services LLC to Genpact India Private Limited, i have joined in June 2016 and exit December 2018, my PF from July 2016 to Jan 2017 has been transferred but after name change somewhere in Feb 2017 it didnt got transferred and also the service history also not visible in PF portal, i have been following up with the SGS service (who takes care of PF) from last 2 years, but they are only...
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            Address: Noida

            The HR team at Genpact is the worst first of all they treat the employees and interview candidates as their slaves. They do not bother for other persons aspiration and feelings. They are very rude and harsh... The worst experience I had was at Genpact..I had completed my three rounds on 13th August. And I got a call from hr after 2 days back that my candidature got selected.i had submitted my all the documents and details. After that they...
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            Address: unitech gate 2, newtown

            Hi Sir,

            My PF rejection reasons are as follows :

            1) Name mismatch -: All names are completely matching, please find the attached my UAN card, PAN, Aadhar card

            2) Wage amt more than 15000 - : Employer Genpact already submitted 3A form.

            I am trying to transfer my PF and Pension fund for last 7 months but still not resolved.

            Please transfer my PF and Pension to my current Employer Wipro asap as soon as possible.

            Grievance reg. no. SROWF/E/2021/39314
            Please do the needful at the earliest.

            Regards,
            Santosh Kumar Shaw
            UAN[protected]
            Kolkata
            +91 [protected]
            Genpact customer support has been notified about the posted complaint.
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              Nidhk
              Sep 2, 2021
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              Address: Gurgaon

              Hi,

              OHR :[protected]
              DOJ :[protected]
              DOE :[protected]

              Please find my relieving letter attached.

              UAN :[protected]

              PREVIOUS PF ACCOUNT NO : PYKRP[protected]

              PRESENT PF ACCOUNT NO : TNMAS[protected]

              TRANSFER CLAIM TRACKING NO :[protected]

              My transfer claim request has been pending with Genpact for months now.

              I lost my father due to covid recently. I spent each and every penny on his treatment and couldn't even save him. Now, being the eldest in the family i have to provide for them. I am going through a financial crisis. I submitted a claim on EPFO and noticed, you guys are still holding my money. You've no idea how inconvenient it is for me now only because Genpact wasn't responsible enough to transfer my own money to my current account. I shouldn't even have to do this, this is something thats done by the employer.

              This is illegal and I have filed a grievance with EPFO regarding this issue. If my money is not transferred to my current PF account immediately, I will not hesitate in filing a police complaint against Genpact.

              I believe I have shared each and every detail to make things easier for you and I hope you will do the same for me by transferring my money immediately.

              Looking forward to your response!

              Thanks & regards,
              Nidhi

              I waited for the L1 escalation but obviously Genpact didn't bother to respond. I am hoping my request will be approved by L2 or L3. If I don't receive any response with 48 hours, I will be forced to lodge a police complaint for holding my PF money against Genpact.
              Genpact customer support has been notified about the posted complaint.
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                Noor faiz
                Aug 24, 2021
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                Hi,

                I am writing this with my personal experience with Genpact, as after selecting in Genpact as lateral, there process till documents submission is very fast, but after that it will be very worst experience with me as no one will reply to your e-mails.Now it’s been 1 month after documents submission didn’t get offer letter and no communication from them about status of candidature, I had dropped 10 email to the HR who took my HR Round but there is no reply from HR. It is very unprofessional behavior from MNC company like Genpact. So I am requesting those experienced professionals waiting for there offer letter like me please move forward and keep looking for more opportunities. There is no point in waiting for it. The worst thing is they don’t reply to your emails.
                Genpact customer support has been notified about the posted complaint.
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                  Chaoulla
                  Aug 18, 2021
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                  Hi Team, I have submitted my documents for withdrawing my PF anount on 27 june 2021 and documents reached the Location on 1st of July. However I tried calling the SGCservices department but haven't received any reply yet for my claiming status of Pf...Kindly help as I m in need of money due to Emergency.
                  Genpact customer support has been notified about the posted complaint.
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                    sunilsharmaaus
                    Aug 13, 2021
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                    Hi Team,

                    I am an ex-employee of Genpact. I am in Australia right now and I need a few documents for Australia immigration purposes for which I sent a request a month ago and sent 5-6 reminders after some days of gap but I am not getting any response. I have tried on below mails:
                    hr.[protected]@genpact.com
                    Shiv.[protected]@genpact.com,
                    [protected]@genpact.com

                    So I would request you to assist me or route my request to the respective HR department who can help me.I am completely blind in terms of accessing my HR team. I cannot explain my urgency as it has been delayed almost a month. My sponsor company has sent multiple reminders to submit the required documents.

                    I will appreciate your help.
                    Genpact customer support has been notified about the posted complaint.
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                      Sumit Dubey go happy
                      Aug 13, 2021
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                      I have tried to call there recruiters regarding a job posting and they did not pickup the call I have called about 7 recruiters Patanjli, Urvashi, Akriti and Ria but non of them ever pickup the phone call it's so rude, in this vertical word how can somone apply for the job, and moreover you have posted job on job boards so somone should be there to attend the candidate I know in India there 100 of 1000 of people are applying for the jobs but still one should be there to assist candidates
                      Genpact customer support has been notified about the posted complaint.
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                        Thamizhiniyab
                        Aug 11, 2021
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                        Address: Genpact,madhapur branch,hyderabad

                        Dear Team

                        Kindly accept my apologies for sending this mail to you directly because i tried all the possibilities but i didn't find the solution only atlast iam sending this mail to you.once again iam sorry for sending this mail.
                        I worked in Genpact in[protected] in Madhapur branch, Hyderabad, INDIA. I worked in ICICI collection process.During this period i wrote DRA certified exam and i cleared.Currently iam working in banking sectore currently they need this certificate or register number.
                        I tried to reach all my old contacts but no one in working genpact now. I tried all the possibilities to reach HR and training team but no one helping.My humble request to get this DRA register number sir.

                        My OHR Id:[protected]
                        Name : THAMIZHINIYAN T
                        Contact number : [protected]

                        Thanks
                        Thamizhiniyan T
                        Genpact customer support has been notified about the posted complaint.
                        My employee id[protected]
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                          Ashish Dheer
                          Aug 3, 2021
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                          Ex employee settlement

                          This is in regards to my settlement post me resigning from Genpact .My PF statement says a different amount however the amount I have received via epfo is way too less.the SGC service is not at all responding in the right manner .
                          Also my Income tax deduction as per form 16 issued is 16266 where as on the IT portal the amount reflecting is 13898.
                          Have requested the exit HR team to file a TDS correction however haven't received...
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                          Shahid kha
                          Jul 28, 2021
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                          Hi all

                          Here a consultancy is getting the job done by taking money. In Aligarh.

                          Thanks
                          Sahid khan
                          Genpact customer support has been notified about the posted complaint.
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                            Mujafar MalikS
                            Jul 26, 2021
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                            PF Transfer Request

                            Hi,

                            I have worked in Genpact Sep-2017 to May-2019. i have raised request for transferring my PF from Genpact my current organization . But still my PF is not transferred yet still pending in Genpact side almost 1.5Yrs completed. I am continuously sending mails they wont reply .

                            please help me on this
                            My EMP ID :[protected]
                            mujafar.[protected]@gmail.com...
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