Genpact Complaints & Reviews

Dear Team,

I have worked in Genpact during 2014 to 2017. My OHR I'd was[protected]
I have requested for of withdrawal, all the needful has been done from my side in December 21 but I have not received any clarification regarding my of status or claim.

Have raised multiple mails but have not received any revert from your pf desk.

Regards
shyam Sundar Pandey
OHR[protected]
Contact no-[protected]
Email- ssundar.[protected]@gmail.com

I used to work in Genpact DLF Hyderabad office in the Thomson Reuters process. I had left the organisation in jan 2016 and I am yet received my PF amount from Genpact.

I have not received my 15 years genpact experience letter yet. I left genpact on 26 Nov., 2021. My last process was Carlsberg, Noida, UP, India. My manager name is Saroj Das, Senior Manager is Manoj Kharkwal, HR is Shikhee Rawal

HR Shared Services

DLF Phase V, Sector 53

Gurgaon Phase V IN – Office, Haryana, 122002

Without my Genpact experience letter. I am missing out so many openings in other BPOs.

Hi Team,

This is Thota.Amarnath my employee id is[protected] i have resigned the organization on 24/11/2021 till date i did not receive any fandf status and experience letter.

Hi my name is Mohd Haseem Uddin OHR[protected]. I have submitted my pf withdrawal back in May 2021 and till date I dint get any resolution. I am being asked to go through several procedure which is actually not my fault. Because during my tenure in Genpact there was some internally movement issues. I had it was for Trust and charity it was going.
So, now its been so many and moreover its my money why I am suffering and why should I suffer for some else blunder. In fact I am doing what ever the guy from PF department of Genpact asking me to do. They are based in Delhi and I am from Hyderabad.
Its really really painful for me, being such big organization Genpact.
Please requesting to resolve my issues at the earliest. I am going through some financial difficulties and some family medical issues. my contact number [protected]

I was an ex employee of the above mentioned company and for which i raised a request 2months ago for the transfer of my PF account amount to my current and one EPFO account which us currently active. This request was raised via EPFO website portal in the form of Form 13 claim request. It has been pending ftom my previous employer i.e. Genpact India Pvt Limited since Nov 2021 the request raised month. I Have done a several follow ups via emails tried reaching out through phone calls but as usual no response ftom thrm in any form of communication. Hence need a quick action to be taken yo resolve this issue and get my PF transfer request apptoved asap

Hello...
My second round interview process had been completed. I had completed the assessment. But after this process the recruiter named Rajashree didn't respond till today. The assessment was submitted second day of this month.
I sent her many mails, but she does not respond

I won't state i am 100% eligible for this opportunity
Anyway it will be grateful if you explain the reason for this
I request you to give me the reason for this incident

The mail id which she sent the mail is rajshree.[protected]@genpact.com

Regards

Souban
[protected]

Sir/Madame
I had received a call regarding Provident fund. Some programme related to rovident fund I on in which I can collect my Provident Fund but I haven't received any email regarding the same. My email ID is [protected]@gmail.com and my contact number is [protected].
Kindly revert.
Thanks
Harleen Kaur

Dear Sir,
My Self Mohammed Fasihuddin Bearing Mobile No:- [protected]. I have attended 10-December-2021 Zoom meeting and I was waiting for the round of H.R. after Clearing P.I.R But Removed me Directly from the Meeting and till Now their is no Response from Genpact. Again I got connect in Daniel Cibil Francis personal Meeting Room. MEETING ID:-[protected] on 14-Dec-2021 but host Mr.Sadath Ather informed me to connect on 15th and 16th Dec 2021. But they directly removed me from the meeting again. If this is the behaviour of Genpact Employees then how would and New Recruiter can survive. I hold more than 7 years Experience in Accounts Department although I worked in Gulf a well.Below I share few screen shots and kindly let me know your feedback.Thankyou.

[protected]@MohammedFasihuddin
fasi.[protected]@gmail.com

Hi i have resigned genpact and last working day was on dec 10th but i was not able to submit on 10th .today i.e 16 dec i am at office to surrender my assets where they want a exit ticket number which i was not informed by my manager now where i am calling him and texting him he is not responding i was already calling him from past 2days where he doesn't respond. Just because an employee exit a company it doesn't mean u dont respond to her/his calls when they need your help. Completely unethical and unacceptable.Worst experience with genpact and would never recommend anyone else to work with genpact

I am ex -employees of Genpact, Worked there from[protected], looking for PF no to make withdrawal. But there is no answer from Genpact.
OHR NO[protected]

After selecting for process not sending any linknor mail for document submission.
PAVANI POREDDY she is person who misleading the employees and giving false commitment. JUST SHAME

HI My name is Sunil Kumar I am an ex employee of Genpact I selected on 10th Nov 2021 for AXIS Inbound Process
I had salary discussion. HR told me that she will send offer letter and link for uploading the documents and no update was given to me.She is not sending the link and offer letter even though I sent 3 emails for asking updates and her name is Pavani Poreddy

Name : Geeta Sharma
OHR :[protected]

I resigned from the company on may 2019 due to some medical issues, but I am still getting mails from the company. So please confirm my status with the company if I am still an employee for the Genpact India PVT. LTD. I would like to continue as an employee if its possible.
For some other process and let me know if there is any process which is providing WFH during this covid situation.

In year 2017 Genapct has changed its Name from Genpact Services LLC to Genpact India Private Limited, i have joined in June 2016 and exit December 2018, my PF from July 2016 to Jan 2017 has been transferred but after name change somewhere in Feb 2017 it didnt got transferred and also the service history also not visible in PF portal, i have been following up with the SGS service (who takes care of PF) from last 2 years, but they are only talking about Old Genpact name but they are not talking about New Genpact name.

Hi Sir,

My PF rejection reasons are as follows :

1) Name mismatch -: All names are completely matching, please find the attached my UAN card, PAN, Aadhar card

2) Wage amt more than 15000 - : Employer Genpact already submitted 3A form.

I am trying to transfer my PF and Pension fund for last 7 months but still not resolved.

Please transfer my PF and Pension to my current Employer Wipro asap as soon as possible.

Grievance reg. no. SROWF/E/2021/39314
Please do the needful at the earliest.

Regards,
Santosh Kumar Shaw
UAN[protected]
Kolkata
+91 [protected]

Hi,

OHR :[protected]
DOJ :[protected]
DOE :[protected]

Please find my relieving letter attached.

UAN :[protected]

PREVIOUS PF ACCOUNT NO : PYKRP[protected]

PRESENT PF ACCOUNT NO : TNMAS[protected]

TRANSFER CLAIM TRACKING NO :[protected]

My transfer claim request has been pending with Genpact for months now.

I lost my father due to covid recently. I spent each and every penny on his treatment and couldn't even save him. Now, being the eldest in the family i have to provide for them. I am going through a financial crisis. I submitted a claim on EPFO and noticed, you guys are still holding my money. You've no idea how inconvenient it is for me now only because Genpact wasn't responsible enough to transfer my own money to my current account. I shouldn't even have to do this, this is something thats done by the employer.

This is illegal and I have filed a grievance with EPFO regarding this issue. If my money is not transferred to my current PF account immediately, I will not hesitate in filing a police complaint against Genpact.

I believe I have shared each and every detail to make things easier for you and I hope you will do the same for me by transferring my money immediately.

Looking forward to your response!

Thanks & regards,
Nidhi

I waited for the L1 escalation but obviously Genpact didn't bother to respond. I am hoping my request will be approved by L2 or L3. If I don't receive any response with 48 hours, I will be forced to lodge a police complaint for holding my PF money against Genpact.

Hi,

I am writing this with my personal experience with Genpact, as after selecting in Genpact as lateral, there process till documents submission is very fast, but after that it will be very worst experience with me as no one will reply to your e-mails.Now it’s been 1 month after documents submission didn’t get offer letter and no communication from them about status of candidature, I had dropped 10 email to the HR who took my HR Round but there is no reply from HR. It is very unprofessional behavior from MNC company like Genpact. So I am requesting those experienced professionals waiting for there offer letter like me please move forward and keep looking for more opportunities. There is no point in waiting for it. The worst thing is they don’t reply to your emails.

Hi Team, I have submitted my documents for withdrawing my PF anount on 27 june 2021 and documents reached the Location on 1st of July. However I tried calling the SGCservices department but haven't received any reply yet for my claiming status of Pf...Kindly help as I m in need of money due to Emergency.

Hi Team,

I am an ex-employee of Genpact. I am in Australia right now and I need a few documents for Australia immigration purposes for which I sent a request a month ago and sent 5-6 reminders after some days of gap but I am not getting any response. I have tried on below mails:
hr.[protected]@genpact.com
Shiv.[protected]@genpact.com,
[protected]@genpact.com

So I would request you to assist me or route my request to the respective HR department who can help me.I am completely blind in terms of accessing my HR team. I cannot explain my urgency as it has been delayed almost a month. My sponsor company has sent multiple reminders to submit the required documents.

I will appreciate your help.