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Genpact Complaints & Reviews

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Updated: Feb 26, 2026
Complaints 252
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33
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Genpact reviews & complaints page 9

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S
Sumit Dubey go happy
Aug 13, 2021
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I have tried to call there recruiters regarding a job posting and they did not pickup the call I have called about 7 recruiters Patanjli, Urvashi, Akriti and Ria but non of them ever pickup the phone call it's so rude, in this vertical word how can somone apply for the job, and moreover you have posted job on job boards so somone should be there to attend the candidate I know in India there 100 of 1000 of people are applying for the jobs but still one should be there to assist candidates
Genpact customer support has been notified about the posted complaint.
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    Thamizhiniyab
    Aug 11, 2021
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    Address: Genpact,madhapur branch,hyderabad

    Dear Team

    Kindly accept my apologies for sending this mail to you directly because i tried all the possibilities but i didn't find the solution only atlast iam sending this mail to you.once again iam sorry for sending this mail.
    I worked in Genpact in[protected] in Madhapur branch, Hyderabad, INDIA. I worked in ICICI collection process.During this period i wrote DRA certified exam and i cleared.Currently iam working in banking sectore currently they need this certificate or register number.
    I tried to reach all my old contacts but no one in working genpact now. I tried all the possibilities to reach HR and training team but no one helping.My humble request to get this DRA register number sir.

    My OHR Id:[protected]
    Name : THAMIZHINIYAN T
    Contact number : [protected]

    Thanks
    Thamizhiniyan T
    Genpact customer support has been notified about the posted complaint.
    My employee id[protected]
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      Shahid kha
      Jul 28, 2021
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      Hi all

      Here a consultancy is getting the job done by taking money. In Aligarh.

      Thanks
      Sahid khan
      Genpact customer support has been notified about the posted complaint.
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        S
        Subramanyam Matturao
        Jul 15, 2021
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        Address: Hyderabad

        Hi All,
        My exit date is not correct in PF site generally whenever you leave a company it should get it updated automatically in my case it did not updated since last 2 years. I made a follow up in Feb 2021 for which SGC replied they sent this to PF office on 18th Feb 2021.Then I raised an compliant in PF office they are asking me for an acknowledgement number.Then I requested for an acknowledgment number from SGC services they don't have answer since six months.please help me in this regard.
        Genpact customer support has been notified about the posted complaint.
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          Bibaswan Bhattacharyya
          Jul 5, 2021
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          Address: kolkata

          Hi, this is bibaswan bhattacharyya of kolkata, i have applied to genpact (kolkata) twice, on the month of april 2021 as process developer, cleared all rounds, singed the commitment sheet, the hr (rashmi pradhan) told me that my profile is in hold for my experience issue, as it is my family firm experience, and accept the process associate rtr profile for which no experience will be considered. I duly accepted the same, but no response came, on enquiry i found out that my profile has been rejected.
          Similarly on 30th june 2021, hr barnali dutta scheduled an interview for accounts payable position as an apprentice for 15 months. as for no experience i accepted the same and cleared all rounds of interview, singed the commitment sheet again on 4th july 2021. on 5th july hr barnali dutta conveyed the profile is on hold for changes in recruitment requirement. upon further enquiry from hr priyanka das, i found that my profile is on hold for no experience. i asked her that it is for an apprentice position for 15 months and i was told that no experience will be required. she was very rude and asked me why didn't i apply elsewhere . I have all the evidences of documents, communication in the form of recorded calls and mails. i really wasted my 4 months trying for genpact as i heard the work culture in the company is good. this kind of hr behaviour, justification is not ethically correct and genpact will loose its goodwill eventually for this type of hr.
          Genpact customer support has been notified about the posted complaint.
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            Naved vlog
            Jul 2, 2021
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            My name is naved Akhtar
            Ohr[protected]
            My rehiring status no.
            So please meet me.
            Genpact customer support has been notified about the posted complaint.
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              RohitSinha1985
              Jun 29, 2021
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              Address: Genpact, Hafeezpet, Manjeera Pipeline Road, Hyderabad, Telangana

              Hello,

              I am raising this complaint to notify the authority about ongoing construction work in front of my flat. This is about Genpact, Hafeezpet. My family and I are getting disturbed due to the loud construction noise that is going on for past 2 years now. Following are the complaint details
              1. Loud floor grinding noise
              2. False fire alarm
              3. Loud construction noise. Sometimes loud material dumping noise also comes in the night.

              This is causing too much of a mental trauma to us.
              I am into creative field and need good level of peaceful environment to work properly, for this I have to wake up late in the night to complete my work.
              My wife is not able to bear loud noises, so we can't keep our windows and balcony doors open keep keep the noise level down, this is causing a claustrophobic environment inside the house.
              All of this is eventually effecting our health now, we thought to ignore these issues earleir but now its effect on our health is pretty much visible.
              Reduced number of sleeping hours is effecting my work too.
              Request you to please resolve the matter.
              Genpact customer support has been notified about the posted complaint.
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                Madutha Divya
                Jun 15, 2021
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                Address: Uppal NGRI Campus, Hyderabad

                HR Asked the amount chargeable for laptop purpose, got a mail so I have done the payment also, now want to know weather my job offer letter is it fake or real for conformation, is any charges applicable in Genpact before joining.
                Genpact customer support has been notified about the posted complaint.
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                  D
                  Dipa013
                  Jun 14, 2021
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                  Address: Hyderabad

                  I got selected for Process Associate in Genpact for the Hyderabad location. I was asked to submit my documents via mail by Pavani Madishetti. She called me up after the document submission and told me to provide my UG completion certificate. I didn't have it, so I provided my PG degree completion certificate.

                  I didn't get any more calls from her. For more than 1 month I kept on calling her, texting her about the updates, but she didn't respond. Last Thursday, she picked up my call, and we've discussed the above problem. I told her that my UG University didn't issue my Degree Certificate yet. She said she'll enquire about it and asked me to call her the next day at 6 pm. Since then, I've been calling her so many times, again she's unresponsive. She's not responding to emails, texts, calls, LinkedIn messages.

                  Now I don't know whom to contact since I don't have any other PoC number.
                  Genpact customer support has been notified about the posted complaint.
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                    Kulsum sayed
                    Jun 8, 2021
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                    I'm getting problem while fill the personal details in skills I'm getting error every time .
                    Genpact customer support has been notified about the posted complaint.
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                      meenakshivashist7
                      Jun 7, 2021
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                      I have worked for one month in a company and they opened my account in HDFC, i have left that organization after 1 month since then I am HDFC is charging non maintenance charges.
                      they should have closed the account within 6 month of dormancy.
                      now they have charged 600 per month for non maintenance.
                      please remove the charges as I am unable to pay them off as I am a housewife now.
                      Genpact customer support has been notified about the posted complaint.
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                        himmu7781
                        from Gurgaon, Haryana
                        Jun 6, 2021
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                        Address: X/2956 Street no-5 Raghubarpura No2 Gandhi Nagar

                        There are many stray dogs in my locality which causes very much disturbance and also they tear off the vehicle's seat multiple times. They bark very loud every night due to which we are not able to sleep well.
                        Genpact customer support has been notified about the posted complaint.
                        Ignore this complaint
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                          kurshid sheik
                          Jun 2, 2021
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                          Address: GENPACT INDIA PRIVATE LIMITED

                          Hello Team,

                          I have request for the Pf tranfer request from your Genpact(DLCPM[protected]E0163614) to my current company .It has been since ages it shows pending no action is still taken please help with the steps or any action on my PF funds to shows in my current company Pf account .Here is the tracking id :[protected] Please advise

                          Sheik _kurshid
                          Genpact customer support has been notified about the posted complaint.
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                            Pawan8058
                            May 14, 2021
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                            Dear Team,
                            My interview schedule and it's done throw VC. After that I am received a call for telephonic interview and I also clear the same.but after that I am trying to so many to ask HR about my candidature then they don't reply and one of HR Said your candidature had been hold for next 6 months to 1 years. And never explain why??
                            I request to you would you please let me know why?
                            If I am rejected then why I am getting mails and calls that your candidature has been moved for next process.
                            Please suggest and do the needful.
                            Details as given below.
                            Name :- Pawan Sharma
                            Email I'd:- [protected]@gmail.com
                            Co.no. [protected]

                            Please suggest and do the needful.
                            Genpact customer support has been notified about the posted complaint.
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                              Daring Dhruv Raj
                              May 3, 2021
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                              Address: Noida Sec 135

                              Myconcern is that I haven't received my PF yet. It's been 5 yr. I was working in the Genpact Aon process in Noda sec 135. I have complained to Pragya Saha Genpact Aon's HR & Manager Prateek Bhargava for pf amount but no response. Major concern that I have resigned there in Jan 2017 with early relieving confirmation on my Gmail but they have marked no show on my data. As I will not apply for a job in Genpact. Really Aon's managers are so terrible, especially Prateek Bhargava. He has promised me this is early relieving you don't take tension but don't know what happens. I can't see my pf amount on umang app & PF portal. Kindly help me. I can't go to the office because I'm self quarantined at home. Looking forward to your reply.
                              Genpact customer support has been notified about the posted complaint.
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                                Shivi97
                                May 2, 2021
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                                Address: Unitech Info Park, Tower 8, Plot No. 20 & 21, Sector – 135, Noida - 201301, Uttar Pradesh, India, Phone: +91 120 481 9600

                                Hi sir/Ma'am,

                                I am Shivani Jha. I was an employee in Genpact under the apprenticeship program from 23/9/2019 to 24/12/2020 and designated as a Process Associate in Tower 5, Floor- UG/1. Here, I am complaining about my December 2020 salary i.e. 12969 that I have received my December 2020 stipend slip but not the December 2020 salary yet.

                                Please, I request you to resolve this issue that I get my December 2020 salary paid.

                                Yours truly,
                                Shivani Jha
                                Genpact customer support has been notified about the posted complaint.
                                May 06, 2021
                                Updated by Shivi97
                                Employee code - 566722
                                OHR ID[protected]
                                Employee code - 566722
                                OHR ID[protected]
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                                  Ritika Mehta vij
                                  Apr 22, 2021
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                                  Address: Gurgaon

                                  I have received the offer letter on 14th April however HR is not responding emails or calls for discussion. My interview held on 28th March for R2R but I am dissatisfied with the recruiter PAVITHRA MANDULA. kindly help as I have only 6 days time left to accept the offer.

                                  Regards
                                  Ritika Mehta
                                  [protected]
                                  Genpact customer support has been notified about the posted complaint.
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                                    Harsya
                                    Apr 17, 2021
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                                    Address: Genpact India Bangalore

                                    Company is not providing any leadership, soft skill trainings to employees hence employees don't act professionally. Married man(Harsha Chindi) physically harass his wife. I don't know how Genpact is servicing with these kind of immature employees. Employee grow personally if they get professional trainings. Hire employees who are at a standard.
                                    Genpact customer support has been notified about the posted complaint.
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                                      Jamran
                                      Apr 6, 2021
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                                      Address: Hydrabad

                                      Your employees of pashtu process is in kashmir without the permission of company with company assets. Take action against them
                                      Genpact customer support has been notified about the posted complaint.
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                                        Veena.N
                                        Mar 17, 2021
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                                        Address: Surya park,99,ring road, electronic city Bangalore -560100

                                        Hi Team,

                                        I have been following up with HR exit team multiple times with no response on my relieving letter request which i have not received to my updated e-mail ID. Requesting you please resolve the same ASAP since my new job is on hold due to this reason.
                                        Below is my employee details:
                                        Name: Veena. N
                                        OHR ID:[protected]
                                        Joining date: 21st Jan 2011
                                        Last date in Genpact: 21st Aug 2015.

                                        Regards,
                                        Veena.N
                                        Genpact customer support has been notified about the posted complaint.
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