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Genpact Complaints & Reviews

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Updated: Jan 5, 2026
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Genpact reviews & complaints page 9

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V
Veena.N
Mar 17, 2021
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Address: Surya park,99,ring road, electronic city Bangalore -560100

Hi Team,

I have been following up with HR exit team multiple times with no response on my relieving letter request which i have not received to my updated e-mail ID. Requesting you please resolve the same ASAP since my new job is on hold due to this reason.
Below is my employee details:
Name: Veena. N
OHR ID:[protected]
Joining date: 21st Jan 2011
Last date in Genpact: 21st Aug 2015.

Regards,
Veena.N
Genpact customer support has been notified about the posted complaint.
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    Parul Vishwakarma
    from Kanpur, Uttar Pradesh
    Jan 16, 2021
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    Address: Noida

    I have been given joining letter stating the date to be 23rd December but since then there has been no communication from your side regarding the same. This is really aweful.
    Parul Vishwakarma
    [protected]@gmail.com
    Genpact customer support has been notified about the posted complaint.
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      A
      Aj6750@2
      Jan 7, 2021
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      Address: Gurgoan

      Hello Team

      I writing this mail regarding the hiring process i have received the the link but HR is not responding. Same thing has happened in past year also i was shortlisted but second round never happened.

      Please look into it and let me know

      Thank you
      Genpact customer support has been notified about the posted complaint.
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        R
        Ravi Chinni
        Jan 2, 2021
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        Trying to claim PF - no proper information or contact where I could reach them
        Genpact customer support has been notified about the posted complaint.
        no one responds on this number[protected]
        Toll free number ([protected]) is RIP
        for all the complaints, this is the standard line used - Genpact customer support has been notified about the posted complaint.

        Is this helping in resolving the issue?????
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          K
          Koks Negi
          from Bengaluru, Karnataka
          Dec 19, 2020
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          Address: white field

          My first attempt with genpact, carrying 3 and half year of work experience and My final round of interview with manager named Shailaja Pillai..waiting for my round on webex. Manager starts with rude tone and tells me to adjust my webcam I am startled. tells me the take through my resume as I start she cuts me short immediately and looks like she has alredy made her mind not to hire me when she tells me do I have any questions for her and when I do so, she says its not related to her hr will answer those questions. I was really baffled by the attitude and tone of the manager. If it was her way of testing me then I really dont not support of this type of interviewing and hope others are aware of the same and I feel manager should also be held accountable bcoz they think they can do whatever they want.
          Genpact customer support has been notified about the posted complaint.
          Was the issue resolved??
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            M
            Mora Pravesh
            from Powai, Maharashtra
            Dec 14, 2020
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            Address: Uppal

            I have worked for Genpact till 2nd September. Till date I have not received my leave encashment and broadband reimbursement amount.

            I have sent mail to my HR on 6th of November till now this is not solved.

            Could you please help me regarding this issue to whom I need to contact.
            Genpact customer support has been notified about the posted complaint.
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              D
              Div Bhat
              Nov 17, 2020
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              I want to raise issue that genpact takes interview then disappear after it. In my case it happened 3 times that I received calls from HR for MT role position O2C domain noida and gurgaon location. I gave interview then they didn't gave update not any calls.
              Genpact customer support has been notified about the posted complaint.
              Same thing happened. The HR Pavani Madishetti is so unresponsive.
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                S
                Shubham_4444
                Nov 6, 2020
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                Relieving letter

                Address: Jaipur

                I was work with Genpact in ciox process some issues with my manager he torture me everytime I want my relieving letter. I'm not serve notice period immediate leave my job I request you please provide my relieving letter. my joining date 21th june 2019 my process is ciox sitapura branch . I needed to be my relieving letter please my name is Shubham Dave From parbatsar district (Nagaur) 341512....
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                D
                Divya Koppolu
                Oct 19, 2020
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                Ohr id[protected]

                Field officer rejected the claim and no Solution given .
                Genpact customer support has been notified about the posted complaint.
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                  S
                  srinumoluguri
                  Oct 18, 2020
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                  Genpact not transferring PF to my latest employer. Already one claim got rejected. Sent several emails directly to Genpact concerned people. but no use as they divert my mails to the same team. The concerned team responds with insufficient information.
                  Genpact customer support has been notified about the posted complaint.
                  Same issue.
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                    I got 3 different companies online pf transfer approved with no hassle. But sgc_genpact pf team is not approving it and there is no proper response from the team.

                    Initially they asked me to provide self-attested form 13, i submitted them with e-signature after 2 days they asked me to take a print-out, sign, scan and send the document. Its been 4 days still my pf is in pending at previous employer status....
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                    M
                    manoj kharkwal
                    Jun 10, 2020
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                    Resolved

                    over speed challan

                    Address: Gurgaon Ph V

                    Delhi traffic police challans -

                    1. Challan no 29954296 dated 21-mar-20 at 12:19:00
                    And challan no. 29947882 dated 21-mar-2020 at 12:20:00, this is in a gap of 1 minute. Request to get one of the online challan cancelled. Both are for over speed

                    2. Challan no 25609520 dated 1-sep-19 at 12:14:54 for over speeding. The proo[censored]ploaded on the site clearly shows that the speed is 77 kmph however the limit is...
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                    G
                    Gokul Thakur
                    May 11, 2020
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                    Harassment

                    Address: Gurgaon

                    I was told in a one-on-one meeting with my manager that he will promote me once his new business arrives a day came bus ness do e s arrive but then they decided to bring his friend instead of me and making pretext that business did not come.
                    Then are stated following the same with the manager and his manager and his manager, everyone took time but defend each other and closed the case.
                    After following on the same for 9 months,...
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                    M
                    Mukul Ahluwalia
                    Apr 15, 2020
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                    delayed by joining after creating my employee id

                    Website: www.gepact.com

                    I left my last organisation on 20th march on the basis of offer given by genpact. I had to join on 23rd. They issued me employee id and completed other formalities but did not put me on roles. It has been almost a month with no communication. I am clueless. I have written to my hiring manager, but i have not heard anything back. This is so unprofessional and unethical.

                    They have made me jobless for no reason. I took a confirmation...
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                    Jasleen Alind Swami
                    from Banswara, Rajasthan
                    Feb 13, 2020
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                    I was selected in genpact jaipur, sitapura branch, i was asked to go for salary negotiations, and i went there.
                    To my surprise, the hr named rashmi injln branch, she used such a bad language, few of her lines included - madam himmat hai toh maidaan mei aake khelo, is this the way you call for salary negotiations? Is this the transformation genpact talks about? Seriously? I was so excited to join this co. As it has a brand value, but what? I don’t feel like joining this co. Anymore. I am sorry. Extreme rude hr she should go and learn some manners.
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                      P
                      puneetcdial
                      from Noida, Uttar Pradesh
                      Dec 17, 2019
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                      Address: New Delhi, Delhi, 110024

                      Male recruiters are womanisers and female recruiters dont help vendors at all. Somebody please from genpact higher authority call to discuss the harrasment we are facing from genpact noida and i will give you the names and proof for everything.
                      Cdial one of the vendor partner in hiring.
                      Mehak bhasin hr noida genpact is highly unproffessional & 2-3 male recruiters.
                      [protected]
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                        R
                        Rreeta
                        from Delhi, Delhi
                        Dec 7, 2019
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                        One genpact employee is maintaing matrimonial profile and after sending request to girls he is taking money from girls and when someone asking for return it he is saying that this is his job and he is doing the same things with all girls.

                        I have tried to call matrimonial site but they have not responded and saying that that is not their problem. He can not involve in it.

                        He is working in noida branch as a domain trainer.

                        I have tried to connect with him but he is not reverting in appropriate way.

                        He knows good lawyer that's why he is doing the same repetatative things.

                        So if you will help me to solve this then i will share all details of him.
                        I applied for PF partial withdrawal provided all required documents by visiting Noida site, no response happen after raising a ticket post 22 days got reverted as request rejected due to tenure in the company less than 5 years however I have been working from last 13 years. Very bad expierence.
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                          hamed saifullah
                          from Hyderabad, Telangana
                          Oct 12, 2019
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                          Address: Uppal, habsiguda, genpact campuss, Hyderabad, Andhra Pradesh

                          Recently i was selected for the genpact hyderabad and the hr discussed with me regarding all the formalities. I have provided the required support and it was a matter of releasing offer letter to them. So far there is no progress made. For my mails also there is no response from the concerned hr. I request you to help me in getting the offer letter. After one month of resigning from my last company. They are saying they don't have requirement and said to look for other jobs.
                          Name hamed saifullah
                          Email - [protected]@gmail.com
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                            R
                            ratnayashpandey
                            from Hyderabad, Telangana
                            Sep 11, 2019
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                            Website: buzzmeeh.com/repair.php

                            I have been battling a gruesome and harassing experience with buzzmeeh from the past 2 weeks now. I am providing below a detailed chronological narrative so that you get the faintest of idea what a customer has to go through post-sales.

                            I requested for a change of my honor 8 pro's battery and the next day buzzmeeh executive was at my doorstep to provide the same. The following day when the replaced battery was performing even worst than my original battery and to my astonishment it started getting swollen within 4 months o[censored]sage. Then I called buzzmeeh and told them that when you repaired the battery you did not provide me a warranty card(in the beginning i was promised that i will get warranty on this battery for 6 months)I called the services requesting for a change of battery again then they arranged a callback for me in which the technician always tells that battery is not getting received from delhi. To my surprise I did not get any call back this time.

                            Since that day to till dateI have been following up with there executives everyday and half of the time they don’t pick up the calls while rest of the time they give false promises. Till date I am struggling with the battery and no one has come to replace it.
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                              R
                              Rahul7860
                              from Mumbai, Maharashtra
                              Aug 23, 2019
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                              rejoined

                              Address: Plot No: 22A&B, Oswal buildings, Udyog Vihar, Sector 18, Gurugram, Haryana 122015, Gurgaon, Haryana, 122015
                              Website: [email protected]

                              Hi concern,

                              I rahul shukla a x-genpactian, ohr id[protected] is writing this mail in regard of inconvenience faced by me at the time of re-hiring process in the company.
                              As if i remember i served the organization to the best of my capabilities and skills, and given my maximum output for the effective working for the same, my code of conduct was also good, and never moved upon the integrity and policy rules of the company....
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