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Genpact Complaints & Reviews

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Updated: Dec 14, 2025
Complaints 248
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33
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Genpact reviews & complaints page 9

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R
Ravi Chinni
Jan 2, 2021
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Trying to claim PF - no proper information or contact where I could reach them
Genpact customer support has been notified about the posted complaint.
no one responds on this number[protected]
Toll free number ([protected]) is RIP
for all the complaints, this is the standard line used - Genpact customer support has been notified about the posted complaint.

Is this helping in resolving the issue?????
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    K
    Koks Negi
    from Bengaluru, Karnataka
    Dec 19, 2020
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    Address: white field

    My first attempt with genpact, carrying 3 and half year of work experience and My final round of interview with manager named Shailaja Pillai..waiting for my round on webex. Manager starts with rude tone and tells me to adjust my webcam I am startled. tells me the take through my resume as I start she cuts me short immediately and looks like she has alredy made her mind not to hire me when she tells me do I have any questions for her and when I do so, she says its not related to her hr will answer those questions. I was really baffled by the attitude and tone of the manager. If it was her way of testing me then I really dont not support of this type of interviewing and hope others are aware of the same and I feel manager should also be held accountable bcoz they think they can do whatever they want.
    Genpact customer support has been notified about the posted complaint.
    Was the issue resolved??
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      M
      Mora Pravesh
      from Powai, Maharashtra
      Dec 14, 2020
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      Address: Uppal

      I have worked for Genpact till 2nd September. Till date I have not received my leave encashment and broadband reimbursement amount.

      I have sent mail to my HR on 6th of November till now this is not solved.

      Could you please help me regarding this issue to whom I need to contact.
      Genpact customer support has been notified about the posted complaint.
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        D
        Div Bhat
        Nov 17, 2020
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        I want to raise issue that genpact takes interview then disappear after it. In my case it happened 3 times that I received calls from HR for MT role position O2C domain noida and gurgaon location. I gave interview then they didn't gave update not any calls.
        Genpact customer support has been notified about the posted complaint.
        Same thing happened. The HR Pavani Madishetti is so unresponsive.
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          S
          Shubham_4444
          Nov 6, 2020
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          Relieving letter

          Address: Jaipur

          I was work with Genpact in ciox process some issues with my manager he torture me everytime I want my relieving letter. I'm not serve notice period immediate leave my job I request you please provide my relieving letter. my joining date 21th june 2019 my process is ciox sitapura branch . I needed to be my relieving letter please my name is Shubham Dave From parbatsar district (Nagaur) 341512....
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          D
          Divya Koppolu
          Oct 19, 2020
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          Ohr id[protected]

          Field officer rejected the claim and no Solution given .
          Genpact customer support has been notified about the posted complaint.
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            S
            srinumoluguri
            Oct 18, 2020
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            Genpact not transferring PF to my latest employer. Already one claim got rejected. Sent several emails directly to Genpact concerned people. but no use as they divert my mails to the same team. The concerned team responds with insufficient information.
            Genpact customer support has been notified about the posted complaint.
            Same issue.
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              I got 3 different companies online pf transfer approved with no hassle. But sgc_genpact pf team is not approving it and there is no proper response from the team.

              Initially they asked me to provide self-attested form 13, i submitted them with e-signature after 2 days they asked me to take a print-out, sign, scan and send the document. Its been 4 days still my pf is in pending at previous employer status....
              +1 photos
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              M
              manoj kharkwal
              Jun 10, 2020
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              Resolved

              over speed challan

              Address: Gurgaon Ph V

              Delhi traffic police challans -

              1. Challan no 29954296 dated 21-mar-20 at 12:19:00
              And challan no. 29947882 dated 21-mar-2020 at 12:20:00, this is in a gap of 1 minute. Request to get one of the online challan cancelled. Both are for over speed

              2. Challan no 25609520 dated 1-sep-19 at 12:14:54 for over speeding. The proo[censored]ploaded on the site clearly shows that the speed is 77 kmph however the limit is...
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              G
              Gokul Thakur
              May 11, 2020
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              Harassment

              Address: Gurgaon

              I was told in a one-on-one meeting with my manager that he will promote me once his new business arrives a day came bus ness do e s arrive but then they decided to bring his friend instead of me and making pretext that business did not come.
              Then are stated following the same with the manager and his manager and his manager, everyone took time but defend each other and closed the case.
              After following on the same for 9 months,...
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              M
              Mukul Ahluwalia
              Apr 15, 2020
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              delayed by joining after creating my employee id

              Website: www.gepact.com

              I left my last organisation on 20th march on the basis of offer given by genpact. I had to join on 23rd. They issued me employee id and completed other formalities but did not put me on roles. It has been almost a month with no communication. I am clueless. I have written to my hiring manager, but i have not heard anything back. This is so unprofessional and unethical.

              They have made me jobless for no reason. I took a confirmation...
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              J
              Jasleen Alind Swami
              from Banswara, Rajasthan
              Feb 13, 2020
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              I was selected in genpact jaipur, sitapura branch, i was asked to go for salary negotiations, and i went there.
              To my surprise, the hr named rashmi injln branch, she used such a bad language, few of her lines included - madam himmat hai toh maidaan mei aake khelo, is this the way you call for salary negotiations? Is this the transformation genpact talks about? Seriously? I was so excited to join this co. As it has a brand value, but what? I don’t feel like joining this co. Anymore. I am sorry. Extreme rude hr she should go and learn some manners.
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                P
                puneetcdial
                from Noida, Uttar Pradesh
                Dec 17, 2019
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                Address: New Delhi, Delhi, 110024

                Male recruiters are womanisers and female recruiters dont help vendors at all. Somebody please from genpact higher authority call to discuss the harrasment we are facing from genpact noida and i will give you the names and proof for everything.
                Cdial one of the vendor partner in hiring.
                Mehak bhasin hr noida genpact is highly unproffessional & 2-3 male recruiters.
                [protected]
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                  R
                  Rreeta
                  from Delhi, Delhi
                  Dec 7, 2019
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                  One genpact employee is maintaing matrimonial profile and after sending request to girls he is taking money from girls and when someone asking for return it he is saying that this is his job and he is doing the same things with all girls.

                  I have tried to call matrimonial site but they have not responded and saying that that is not their problem. He can not involve in it.

                  He is working in noida branch as a domain trainer.

                  I have tried to connect with him but he is not reverting in appropriate way.

                  He knows good lawyer that's why he is doing the same repetatative things.

                  So if you will help me to solve this then i will share all details of him.
                  I applied for PF partial withdrawal provided all required documents by visiting Noida site, no response happen after raising a ticket post 22 days got reverted as request rejected due to tenure in the company less than 5 years however I have been working from last 13 years. Very bad expierence.
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                    H
                    hamed saifullah
                    from Hyderabad, Telangana
                    Oct 12, 2019
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                    Address: Uppal, habsiguda, genpact campuss, Hyderabad, Andhra Pradesh

                    Recently i was selected for the genpact hyderabad and the hr discussed with me regarding all the formalities. I have provided the required support and it was a matter of releasing offer letter to them. So far there is no progress made. For my mails also there is no response from the concerned hr. I request you to help me in getting the offer letter. After one month of resigning from my last company. They are saying they don't have requirement and said to look for other jobs.
                    Name hamed saifullah
                    Email - [protected]@gmail.com
                    +2 photos
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                      R
                      ratnayashpandey
                      from Hyderabad, Telangana
                      Sep 11, 2019
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                      Website: buzzmeeh.com/repair.php

                      I have been battling a gruesome and harassing experience with buzzmeeh from the past 2 weeks now. I am providing below a detailed chronological narrative so that you get the faintest of idea what a customer has to go through post-sales.

                      I requested for a change of my honor 8 pro's battery and the next day buzzmeeh executive was at my doorstep to provide the same. The following day when the replaced battery was performing even worst than my original battery and to my astonishment it started getting swollen within 4 months o[censored]sage. Then I called buzzmeeh and told them that when you repaired the battery you did not provide me a warranty card(in the beginning i was promised that i will get warranty on this battery for 6 months)I called the services requesting for a change of battery again then they arranged a callback for me in which the technician always tells that battery is not getting received from delhi. To my surprise I did not get any call back this time.

                      Since that day to till dateI have been following up with there executives everyday and half of the time they don’t pick up the calls while rest of the time they give false promises. Till date I am struggling with the battery and no one has come to replace it.
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                        R
                        Rahul7860
                        from Mumbai, Maharashtra
                        Aug 23, 2019
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                        rejoined

                        Address: Plot No: 22A&B, Oswal buildings, Udyog Vihar, Sector 18, Gurugram, Haryana 122015, Gurgaon, Haryana, 122015
                        Website: [email protected]

                        Hi concern,

                        I rahul shukla a x-genpactian, ohr id[protected] is writing this mail in regard of inconvenience faced by me at the time of re-hiring process in the company.
                        As if i remember i served the organization to the best of my capabilities and skills, and given my maximum output for the effective working for the same, my code of conduct was also good, and never moved upon the integrity and policy rules of the company....
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                        Bharish
                        from Hyderabad, Telangana
                        Aug 21, 2019
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                        two wheeler parking

                        Address: Hyderabad, Telangana

                        Yesterday i went to attend interview in genpact hafeezpet location and i was not allowed to park my two wheeler inside so i parked my vehicle next to the gate and police took my bike which made me inconvenient.
                        I request genpact to allow the vehicles inside or show us some option to park in safe place.
                        Please make changes to the parking rules for people who come for interview so that we do not face tension about the parking...
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                        R
                        Ronald P Jesudass
                        from Hyderabad, Telangana
                        May 12, 2019
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                        unable to get uan number

                        Website: Genpact

                        Hi...
                        I had worked for genpact hyderabad in[protected]. Its been quite sometime. I now intend to withdraw my pf amount as my new employer contribution goes to nps and pf option is not available for us.
                        I have written 2 emails to sgc services genpact retirals team 10 days ago asking for my uan number as that is the only way i can initiate a claim online.
                        They haven't responded to my email.
                        Whenever i call them,...
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                        A
                        Anusha Saila
                        from Bengaluru, Karnataka
                        Mar 12, 2019
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                        Address: 560043

                        I got my offer letter from genpact on the 1st of february 2019. Though i was about to start working from the very next day which was supposedly at client location, due to some personal reasons, i couldn't join the company and i informed the hr team regarding the same on the very same day. One month has gone by and to my surprise i got my salary credited even without working there for a single day. When i raised this issue to the hr team, there is absolutely no response for the mail but one of the hr managers told me over the phone that the cheque will be revoked. But nothing has happened till date and now they are not responsive.
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