Genpact — Related to PF transfer to one account request raised via EPFO website I.e. Form 13 claim request

I was an ex employee of the above mentioned company and for which i raised a request 2months ago for the transfer of my PF account amount to my current and one EPFO account which us currently active. This request was raised via EPFO website portal in the form of Form 13 claim request. It has been pending ftom my previous employer i.e. Genpact India Pvt Limited since Nov 2021 the request raised month. I Have done a several follow ups via emails tried reaching out through phone calls but as usual no response ftom thrm in any form of communication. Hence need a quick action to be taken yo resolve this issue and get my PF transfer request apptoved asap