Gic Housing Finance — reducing interest rate

Address:

Bangalore, Karnataka

I am very much pitched off with a terribly poor service from GIC, Bangalore (MG road) branch. Staffs there are highly unqualified with poor communication skills. Their phones are most of the time not reachable, if connected, staff does not have any details to assist, they are totally dependent on single person whose unavailability to answer is more than 100%. VP and senior manager of the branch never comes to office and listen to customer grievances. I have been trying to reduce my interest rate as per current market condition but unable to receive any response even after writing more than 20 emails in last couple of month. Escalated the matter to corporate office but no progress. Apart I am also unable to receive any response on PMAY subsidy. Can some one please help resolve my issue.

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