Gic Housing Finance — reduction in rate of interest from 10.25 % to 8.80%

Address:

Mumbai City, Maharashtra

Dear sir/ madam,

I have given a request on reduction in rate of interest dated july 28, 2017 to pranita madam with my dcb banks postmaster letter dated february 16, 2017 interest rate of employee housing loan is 7.5%.
She has attached this letter with gic reduction in interest rate form and confirmed that with this letter your rate of interest will be reduced to 8.80%. With this i have given a processing fees of rs. 2, 500/- for the change in interest rate.
I was following with suresh sir also last month. He informed that it will be done by rebello madam.
Today dated august 9, 2017 when i have called gic spoke with rebello mam, she told me that she has not received my dcb bank letter and because of this the rate of interest is 9.93%. Hardly a difference of 0.32 % which is absolutely not done.
Today rebello mam is saying i have to again fill up gic reduction in interest rate form & with that processing fees of rs. 2, 500 which doesn't make any sense.
Please revert positively, otherwise i will approach nhb/ banking ombudsman.

Regards,

Vishwas bhosle
Home loan no. Mh[protected]
Mobile no.[protected]