Girias India Investment — girias - bill cheating

Address:

641012

13 th september (Cs/cbe/144576) i have purchased a whirlpool refrigerator from girias gandhipuram (Cross cut road branch) – coimbatore outlet.

I selected a model and it was told to me rs 26300.in the billing counter it was told you will get freebie of 1 butterfly induction stove and sony head phone).

I paid through credit card and asked for the receipt. Billing person told me “ it will be given with delivery boy”.

He gave me the butterfly induction with me and he said sony headset will be given after 10 days, he told me to come and collect there. I still requested you take both the freebies and give the cost discount in the bill. He said it is not possible since it is free of cost. After two hours refrigerator got delivered to my home, i got the bill too. I was shocked to see the bill since whatever he told me as freebie, it was charged in the bill.

Butter fly induction stove: rs 1059

Sony head phone: rs 2118

On the freebie some percentage of discount is given in the bill, this is dishonest and deceiving. Why freebie is billed??. If the bill is given at the time amount is paid, i would have denied on the spot. Why they giving to delivery boy??. This is indirectly forcing me to buy the products which is in the name of freebie.

Regarding this concern i have spoken to gandhipuram branch, they were so rude and cut the phone also raised concern in regional head office too. Nothing is resolved. It is more than a month looking forward to get it resolved.