| Address: | 635109 | | Website: | www.gkboptical.com |
I made an online order from the gkb opticals website on the 13th of september 2017. I placed an order for d&g eye frame. The money was paid by my debit card and i was also informed that the order is confirmed. It did display an order number. Its been over three weeks now and the eye frame has not arrived yet. When i called their toll free number, it doesn't work. Their kolkata customer service assistants are of no help. They speak in bengali and the minute they hear me speaking in english (I don't speak hindi and bengali) they hang up the call. When called their chennai shops, they say we can't find such an online order and they ask us to get in touch with the head office in kolkatta. Altogether it looks like no one is of good help. It looks very suspicious about their integrity towards customers. I want my money back. Please help with this. Was this information helpful? | 
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