Glen — Auto ignition gas stove

Address:

Bhojowal near Rama Mandi jalandhar

Hello respected sir/madam

I had a recent purchase from best price jalandhar store that’s for glen gas stove

For your kind intimation the gas stove was not working within one week, apparently my husband tried to resolve the issue by lighting it with an lighter, an incident by your stove would have taken precious life of family as there was fire explosion and my husband hand was burnt, your technician was a evidence as he seen the burnt hand.

Well next step I did was complaint to customer care, they sent an technician which he could not resolve the matter and starting saying manufacturing fault.

Further the complaint was ascalated to the head office where in I requested to either exchange or refund the product as I feel it unsafe for an domestic use after paying so much I have invited trouble to my house

So till today I have not got any resolution to my matter, wherein glen failed to provide better service